Family Experience Teammate

Job Description

Job Description

Family Experience Teammate- Aqua-Tots Swim Schools(Sales Associate, Enrollment Specialist, Customer Service Representative) Location: Round Rock, TXJob Type: Part TimePay: $12-13/hourSchedule: Flexible availability required, including afternoons/evenings and Saturdays to meet the needs of the school and season.Benefits: Weekly PayHolidays offFlexible, consistent scheduling based on your availability401k Opportunitiesteam incentives and potential bonusesGrowth and advancement opportunities Full Time teammates also receive: Health Insurance w/ HSA & FSA options Employer-paid dental and vision401(k) with company matchPaid Time Off (PTO)Parental LeaveEmployee discount on lessons This role supports enrollment growth, family engagement, and front desk sales execution to ensure every family receives a consistent, high-quality Aqua-Tots experience.Welcome to Aqua-Tots!At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.Are you looking for a role where you can make an impact while growing your career? Do you enjoy connecting with families and helping them say "yes" to a meaningful experience?If so, you may be exactly who we're looking for. The right candidate will be outgoing, goal-driven, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold. What You'll DoDrive Enrollment & Sales - Connect with new and returning families to convert leads into enrollments. Confidently guide families through program options, schedules, and promotions.Manage Leads & Follow-Up - Track and follow up on web leads, inquiries, and tours to ensure no opportunity is missed and every family receives timely communication.Support Front Desk Sales Execution - Partner with the front desk team to reinforce sales best practices, support enrollment conversations, and ensure consistency in messaging.Guide the Family Journey & Experience - Deliver a welcoming, informative, and professional experience for every family interaction, building trust and long-term relationships.Track Performance & Results - Monitor leads, conversions, and follow-ups to support school enrollment goals and overall performance.Represent the Aqua-Tots Brand - Uphold a high standard of professionalism, warmth, and integrity in all interactions. What We're Looking ForSales or customer-facing experience preferred (retail, service, or membership sales is a plus)Strong communication and relationship-building skillsComfortable working toward goals, metrics, and accountabilityHighly organized, proactive, and detail-orientedPositive attitude with a team-first mindsetAvailability to work evenings and weekends Ready to Dive In?If you enjoy sales conversations, love helping families, and want to play a key role in growing a school while making a meaningful impact, apply today to become a Family Experience Teammate at Aqua-Tots Swim Schools.Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.