AI-Powered Remote Product Support Specialist
Madrona Venture Labs
Austin, TX
- Remote job
Fyxer is seeking a senior customer support professional to own the front line of assistance across chat, email and video, resolving issues end-to-end with minimal hand-holding. You will diagnose complex technical problems, escalate when needed, and turn patterns into improvements while collaborating with Product Engineering and Success teams to scale operations. This will be a fully remote role to begin with as we build out our Austin presence. You must live in Austin to be considered. #J-18808-Ljbffr Madrona Venture Labs
Vacancy posted 2 days ago
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