Quality Assurance Manager

Job Description

Job Description

Quality Assurance Manager

Salary: $75,000 – $85,000 per year

Schedule: Monday – Friday

100% On-Site Manufacturing Plant Position — No Remote Work

Salary is based on experience and may increase in January based on applicable cost-of-living adjustments. Job Summary

We are seeking an experienced

Quality Assurance Manager

to oversee quality programs and ensure products and processes consistently meet established standards, customer requirements, and regulatory expectations. This hands-on leadership position is responsible for inspections, audits, corrective actions, Quality Management System (QMS) compliance, continuous improvement, and quality reporting. The Quality Assurance Manager will supervise the

Quality Auditor

and work closely with production and operations teams to identify issues, determine root causes, and implement lasting improvements. Key Responsibilities

Lead quality programs, inspections, audits, meetings, and employee training. Ensure the

Quality Management System (QMS)

conforms to established standards and achieves intended objectives. Evaluate products and processes against established acceptance criteria. Lead root cause investigations and implement corrective actions. Ensure compliance with regulatory requirements, QMS standards, and customer expectations. Identify and monitor operational processes to reduce the cost of poor quality. Lead

LEAN

and continuous improvement initiatives. Develop and monitor quality systems, tools, metrics, and performance indicators. Perform inspections and audits and communicate findings. Manage customer complaints, including root cause analysis and corrective action reports. Prepare quality reports and communicate results to senior management. Coach and train employees on quality standards and procedures. Work closely with production personnel to improve quality and process performance. Supervisory Responsibilities

Directly supervise the

Quality Auditor

. Provide coaching, training, and direction regarding quality processes and expectations. Requirements

Bachelor’s Degree in a relevant field required. 3–5 years of Quality Assurance management experience required. Strong knowledge of QMS, audits, inspections, corrective actions, and root cause analysis. Experience analyzing quality and production data. Experience coaching and training employees. Knowledge of quality metrics and continuous improvement processes. Excellent written and verbal communication skills. Ability to manage multiple priorities effectively. Strong problem-solving skills and sense of urgency. Proficiency with Microsoft Office. SAP experience is a plus. Six Sigma certification preferred. Work Environment

This is a

100% on-site position within a manufacturing plant

. The Quality Assurance Manager will regularly work throughout production areas to conduct inspections, support employees, address quality concerns, and drive continuous improvement. No remote or hybrid work is available for this position.