Communications and Public Involvement Manager

This OpportunityWSP is currently initiating a search for a Communications and Public Involvement Manager for our Austin office. Be involved in projects with our Communications Advisory Services Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges.The position will manage communications and construction relations efforts for major infrastructure projects in the region. The position may support other WSP communications and public involvement efforts nationally as needed. This is an exciting opportunity to join our national team of talented communications and public outreach/public information professionals. Your ImpactServe as a key communications and community outreach consultant on transportation infrastructure projectsImplement effective public outreach strategies for infrastructure projects and programs during preconstruction, construction and operations.Develop strategic communication plans to mitigate construction impactsDevelops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders related to construction activitiesServe as liaison between projects and the communityIdentifies opportunities and risks for projects, programs, initiatives, and operations; and develops communications/community engagement strategies/tactics to maximize the opportunities and minimize risks.Develops construction relations goals, objectives, workplans, communications plans and budget.Evaluates and recommends the level of outreach participation at community events; and organizes and attends in-person community meetings, special media events, tabling events, open houses and construction sitesResearches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutionsProvides recommendations to project management team regarding construction community impacts and mitigation programs Coordinate, facilitate and participate in virtual in-person public meetings and community events as assignedManage development of strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram, etc.)Acts as lead strategist and manages content development for a variety of communication channels, including website, social media, talking points, presentations, marketing materials and media notifications Develop performance metrics to analyze the effectiveness of outreach campaigns, including website and social media contentDirect the work of support services such as graphic design, website development, video, and photographyCommunicates and implements safety rules, policies, and procedures in support of the agency’s safety vision and goals; and maintains accountability for the safety performance of all assigned employeCoordinate closely with project teams and clients on communications and community outreach that aligns with client priorities and program messagingParticipate in external project, agency, and community meetings to provide communications updates and help identify public involvement issuesCoordinate development of project deliverables and public outreach according to project scheduleBuild strong relationships with technical team members and clients Interact in a clear and concise manner with a variety of diverse audiencesPerform other duties as assigned or required by WSP USA Inc. and our clients Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.Who You AreRequired QualificationsBachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Journalism or a related field7-10 years of communications and public involvement experience and/or 3 years of years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency Outstanding oral, written and interpersonal communication skillsSuperior organizational and time management skills with a high attention to detailProven experience writing and editing content for fact sheets, websites, social media, and/or media releasesAbility to understand and translate complex, technical information into easy-to-understand content for public consumptionPrevious experience working on infrastructure projects with a cross-discipline teamDeadline driven with the ability to multi-task in a fast-paced environmentAbility to help de-escalate and mitigate community concerns Strong computer skills with proficiency in Microsoft Office, Teams, Outlook, Word, Excel, and PowerPointAbility to work effectively with teams and demonstrate initiative to lead tasks Ability to work well with the public and interact effectively with all organizational levels, including senior managementAbility to work beyond standard business hours on some nights and weekendsA valid Texas Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.Candidate must be able to immediately work in the United States on a full-time permanent basis. Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.Preferred QualificationsDemonstrated expertise with public involvement best practicesCommunications and public involvement experience with transportation and other infrastructure projects, preferably large public works or construction projects.Knowledge of and project experience working with local public agencies Established relationships with local public agency staff Previous experience with team managementPrevious experience with elected official, stakeholder, and media communicationsBilingual in SpanishLocal candidates preferred#LI-SY1About WSPWSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.The selected candidate must be authorized to work in the United States.NOTICE TO THIRD PARTY AGENCIES:WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. Full timePosting Date: 2026-05-13