Club Concierge

Club ConciergeImagine arriving to work each day at one of the most extraordinary private clubs in Texas — where Members know your name, your team is your family, and no two days are ever the same.Escondido Golf & Lake Club sits in the heart of the Texas Hill Country on the shores of Lake LBJ, where Mediterranean architecture, world-class golf, and genuine Hill Country warmth come together in something truly one-of-a-kind. As Club Concierge, you are at the very center of it all — the face Members see, the voice they trust, and the expert they rely on for a full "Escondido Experience" at the Club.What You'll DoMember ExperienceWelcome every Member and guest with genuine warmth and make the first impression a lasting oneBecome the Club's ultimate insider — the go-to for dining, events, amenities, and everything in betweenManage reservations for dining, cabanas, water sports, and transportation with precision and careAnticipate needs before they're expressed and resolve concerns before they become problemsKeep the front desk polished, welcoming, and running seamlessly every single dayClub OperationsProduce the Daily Report — the team's morning briefing on lodging, events, dining, and moreMaintain Member profiles and directory in Jonas Club Management SoftwareGreet prospective Members and realtors; champion the Escondido experience from the first handshakeCollaborate with the Director of Member Experience and Events team to bring every occasion to lifeLodging ProgramOwn all bookings for our exclusive collection of member-owned luxury Golf Cottages and Villas — from first inquiry to checkoutServe as the trusted liaison between homeowners and their guests, protecting both the property and the relationshipConduct personal check-ins and check-outs that make every arrival feel like an arrival, not a transactionBe the first call when issues arise, resolving them swiftly and gracefully so guests leave wanting to returnHandle all contracts, billing, invoicing, and homeowner communications with accuracy and professionalismRequirementsWho We're Looking ForYou are warm, organized, and quietly unflappable. You love people, take pride in the details, and hold yourself to a higher standard because it's simply who you are. You think ahead, communicate with grace, and find genuine joy in making someone's experience feel effortless.You Are…A natural connector who lights up in a service environmentDeeply organized with multiple priorities in the air at onceCurious and eager — excited to become the Club's go-to expertCalm and gracious under pressure, even when it's complicatedProactive — you anticipate needs and act before you're askedYou Bring…Experience in hospitality, a private club, hotel, or high-end service environmentStrong administrative skills: scheduling, billing, and correspondenceConfident, professional communication — written and in personTech comfort; we'll train you on Jonas Club Management SoftwareAvailability Wednesday–Sunday, with flexibility for holidays and eventsWhy EscondidoThis isn't just a beautiful place to work — it's a community where your contributions are seen, valued, and celebrated. You'll be part of a close-knit team that takes pride in delivering something truly extraordinary every day.