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Wealth Management Client Concierge

$80k - $95k

Transcend Practice Management

Job Description

Job Description

Job Title: Wealth Management Client Concierge

Location: Lutz, FL

Status: Full-time, In-office

Compensation: $80,000 - $95,000 (based on experience)

Be the Face of a Respected Wealth Management Firm

For more than 40 years, our firm has helped professionals, business owners, retirees, and families navigate important financial decisions through comprehensive financial planning and wealth management. Our success has been built on long-term relationships, personalized service, and a commitment to helping clients make confident decisions. Every interaction matters and creating an exceptional client experience remains central to everything we do. We are seeking an experienced professional to join our team as a Wealth Management Client Concierge.

As a Wealth Management Client Concierge , you are the first point of contact for clients, visitors, and professional partners while helping create a welcoming, organized, and highly professional environment. This role combines elements of client service, executive support, scheduling coordination, hospitality, and office administration. The successful candidate will work closely with advisors and leadership while playing an important role in the day-to-day client experience. We are seeking an individual who enjoys working with people, takes pride in organization and professionalism, and understands the importance of exceptional service.

Key Responsibilities

Client Experience

  • Welcome clients and visitors in a professional and friendly manner
  • Create a positive first impression and maintain a welcoming office environment
  • Coordinate client arrivals and departures
  • Ensure conference rooms and meeting spaces are prepared for appointments
  • Assist with client hospitality and meeting logistics

Scheduling & Calendar Management

  • Manage advisor calendars and schedules
  • Coordinate client appointments
  • Confirm upcoming meetings
  • Schedule in-person, telephone, and virtual meetings
  • Monitor scheduling changes and resolve conflicts

Administrative Support

  • Prepare meeting materials and documentation
  • Process paperwork accurately and efficiently
  • Maintain client records and information
  • Assist with client communications and follow-up activities
  • Support ongoing firm initiatives and special projects

Team Collaboration

  • Work closely with advisors and fellow team members
  • Assist in coordinating client service activities
  • Help ensure client requests are completed accurately and timely
  • Contribute to a positive and collaborative office culture

Qualifications

Required

  • Bachelor's degree required
  • Five (5) or more years of professional business experience
  • Excellent verbal and written communication skills
  • Strong organizational and time-management abilities
  • High attention to detail and accuracy
  • Professional presence and interpersonal skills
  • Ability to manage multiple priorities simultaneously
  • Proficiency with Microsoft Office applications
  • Ability to handle confidential information appropriately

Preferred

  • Experience supporting executives, advisors, professionals, or business owners
  • Experience in wealth management, financial services, banking, legal, medical, hospitality, or other professional-service environments
  • Experience coordinating schedules, meetings, and client-facing activities

The Ideal Candidate

  • Professional and polished
  • Service-oriented
  • Highly organized
  • Dependable
  • Responsive
  • Relationship-focused
  • Detail-oriented
  • Comfortable interacting with successful professionals and affluent clients
  • Able to remain composed and effective in a fast-paced environment

As a Wealth Management Client Concierge , you'll work alongside driven, caring professionals, helping successful individuals and families pursue their dreams with clarity and confidence. Your work will directly impact clients'; lives while you grow personally and professionally.

We welcome a diverse pool of applicants from various backgrounds and urge you to apply to learn more about what our firm offers and see if it might be an attractive fit for both us and you. We look forward to meeting you!

Vacancy posted 13 days ago
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