Programs Manager - 1st Shift

Programs Manager - 1st ShiftLogistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 8:00am - 5:00pm At GXO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. As the Programs Manager you will be responsible for handling the customer experience and establishing a strategic direction and plan for customer account growth within the company. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.What you'll do on a typical day:Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricingHandle customer expectations and provide recommendations for strategic initiativesHandle the contracts for assigned accounts as well as all account-driven activitiesDevelop short-term and long-range plans and goals for the organizationEnsure attainment of annual profit, efficiency, and quality goals at each client engagementDirect capital expenditure and asset deployment activitiesInspire and ensure a Lean cultureWhat you need to succeed at GXO:At a minimum, you'll need:4 years of relevant experienceConfirmed logistics or supply chain management experienceSuperior knowledge of the supply chain verticalProject management experienceIt'd be great if you also have:Bachelor's degree in a related field or equivalent work or military experienceSolid written and verbal communication skillsAbility to build and maintain effective, reciprocal work relationships within and outside of the companyExcellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking and approachGXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.