Security/Receptionist - Per Diem

Job Description

Job Description

POSITION: Security Guard/Receptionist - Per Diem
DEPARTMENT: Administration
LOCATION: Rose Center @ 80 Pitt St. and Essex Community Center @ 175 Delancey St.
REPORTS TO: Facilities Manager
SALARY: $21.97 - $24.72 per hour
START DATES: ASAP
SCHEDULE: Flexibility to be on-call is required. Monday - Friday, must be available between 7am and 7pm with evening and weekend availability for special events. Schedule will vary depending on need. This is a per diem position.
JOB SUMMARY: As the first point of contact for all visitors to 80 Pitt Street/175 Delancey, the Security Guard/Receptionist provides a welcoming environment and a strong sense of safety for the community. Day-to-day the Security Guard / Receptionist is responsible for visitor management, handling in-person and phone inquiries, and receiving and disbursing packages. Additionally, the Security Guard / Receptionist will act as the liaison to NYPD and NYFD and to all internal stakeholders on matters related to safety, security and emergency management.
EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS:

• Must have a High School Diploma or General Equivalency Diploma (GED).
• Security License required.
• Previous youth based/school/community center security experience.
• Good conflict mediation and public relations skills.
• Excellent written and verbal communication skills.
• Must be a self-starter with the ability to work independently and with minimal guidance.
• Previous experience working with a diverse population.
• The ideal candidate must be personable, energetic, and enthusiastic.
• Candidates must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; three (3) Reference Checks; Physical with updated TB Test (Fees may apply).
• Valid CPR/AED Pro-certification through recognized accrediting body preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet visitors/employees warmly and professionally upon entering, address their inquiries and direct them to the appropriate locations.
• Logs medical or safety related incidents.
• Manage and mediate all conflicts.
• Responds to all emergencies (i.e. medical, unsafe areas, trespassing, altercations, etc.)
• Controls the flow of traffic so that only those participants scheduled are allowed in the building or into appropriate program areas.
• Maintain positive relationships with key stakeholders, program participants, families, community members and program staff.
• Keep lobby clear of unauthorized persons, including loitering children, adults, or adolescents.
• Keep abreast of what is going on in the building each day.
• Manage registration forms and process identification cards for program participants (as needed).
• Monitor, access and review security footage as needed.
• Other duties as assigned.

ADDITIONAL QUALIFICATIONS:

• Candidates must be able to sit or stand for long periods, climb stairs, lift or move up 50 lbs.
• Familiarity with the latest visitor management software and security-related technology is a plus.
• Expect to be requested to work on short notice.

HOW TO APPLY:

Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center.

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No phone calls, please

Please be advised that job offers can only be made once your clearances come through!

EQUAL OPPORTUNITY EMPLOYER (EOE)