Luxury Salon Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Employee discounts
• Opportunity for advancement
• Training & development

If you are at a point in your career where you are ready for your next level of leadership and are looking for a role where you can have real impact, drive results, and grow within a high performing organization, this may be the opportunity you have been waiting for.

At Salon Halo, we cultivate a culture of innovation, collaboration, and continuous growth while delivering an elevated level of service that keeps our clients returning. We are a metrics driven, high accountability environment where leaders are supported, developed, and empowered, and also expected to lead teams to strong, consistent results.

We are seeking a Salon Operations Manager to take ownership of our Carrollwood location. This is a hands on leadership role responsible for team development, operational excellence, and overall business performance.

What Ownership Looks Like in This Role

• You are accountable for the overall performance of your location, including revenue, team productivity, and guest experience
• You lead, coach, and develop a team of stylists to meet and exceed individual and location goals
• You create a culture of accountability, growth, and elevated service within your team
• You take initiative in solving challenges, improving systems, and driving the business forward

What Success Looks Like

• Consistent growth in revenue and key performance metrics
• Strong guest retention, rebooking, and overall experience
• A team that is engaged, supported, and achieving their individual goals
• Smooth, efficient daily operations and a high standard of execution across the salon

Core Responsibilities

Guest Experience

• Lead a 5 star luxury experience from the front of the house
• Set the tone for hospitality, professionalism, and service standards
• Support stylists in resolving guest concerns and maintaining long term relationships

Operational Excellence

• Ensure all areas of the salon meet high standards of cleanliness, organization, and readiness
• Oversee opening and closing procedures, inventory, and daily operational flow
• Execute seasonal promotions, events, and in salon initiatives

Team Performance and Development

• Manage and optimize stylist productivity and scheduling
• Coach team members to meet and exceed KPIs and personal goals
• Hold team members accountable through communication, education, and leadership
• Model and reinforce Salon Halo’s core values and culture

Growth and Community

• Support marketing initiatives, events, and local community involvement within the Carrollwood community
• Contribute to the growth and reputation of Salon Halo
• Continuously seek opportunities to improve performance, systems, and team development

Adaptability and Leadership

• Lead the team through day to day challenges with a solution oriented mindset
• Manage multiple priorities in a fast paced, high volume environment
• Support additional locations as needed

This Role Is Best Suited For Someone Who

• Has experience leading a team to measurable results in a performance driven environment
• Is comfortable being accountable for both people and business outcomes
• Enjoys coaching, developing others, and driving team success
• Is looking for a long term leadership opportunity, not a transitional role
• Thrives in a structured environment where goals, feedback, and growth are part of the day to day

Qualifications

• 2 plus years experience leading a team in a goal focused, service based, hospitality, or retail environment
• Experience managing or influencing team performance, not just individual contribution
• Strong ability to coach, communicate, and hold others accountable
• Exceptional organizational, problem solving, and time management skills
• Confidence working with goals, metrics, and performance tracking
• Tech savvy with the ability to learn and utilize business systems
• Availability to work a full time schedule (40 hours) aligned with business hours

Why Join Salon Halo

• Work in an upbeat, culture centered luxury environment
• Be part of a growing company with real opportunity for leadership advancement
• Access mentorship, leadership development, and business training
• Contribute to a team that values collaboration, growth, and excellence
• Opportunities for travel, education, and community involvement

Compensation is structured to reward performance, with opportunities for growth in pay, bonuses, and increased responsibility as your location and team succeed.

This is more than a management position. It is an opportunity to lead a team, influence a growing business, and continue developing as a leader. If you are someone who takes ownership, values growth, and is ready to lead within a high performing, supportive environment, we would love to connect.