Healthcare Consultant

Healthcare Consultant

Immediate need for a talented Healthcare Consultant. This is a 12 Months contract opportunity with long-term potential and is in US (Remote).

Key Requirements and Technology Experience:

• 5 years of experience in Healthcare Consulting / Healthcare Analytics / Contact Center Consulting.
• Strong understanding of contact center metrics (AHT, FCR, CSAT, SLA, occupancy, etc.).
• Hands-on experience with Power BI (dashboarding, DAX, data modeling).
• Strong proficiency in SQL for data querying and manipulation.
• Experience in sales analytics and reporting.
• Experience in forecasting and predictive analysis (call volume, sales, workforce planning).
• Excellent client-facing, communication, and presentation skills.
• Ability to work with large datasets and translate insights into business recommendations.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions.

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