Oracle HCM Business Process Analyst (C2H)

Oracle HCM Business Process Analyst (C2H)

Boston MA - 4 days onsite per week, 1 day remote

Contract Duration: 6-12 months contracting, then brought on full-time

The Role:
The Business Process Analyst in the Office of the Chief Information Officer (OCIO) is responsible for analyzing, documenting, and optimizing business process in support of digital transformation. This role works closely with cross-functional teams to understand current workflows, identify opportunities for improvement, and propose future state solutions that align with organizational imperatives. The Business Process Analyst serves as a bridge between business stakeholders and information and technology teams, translating business needs into well-defined requirements and process models that drive technology-enabled transformation initiatives and create quantifiable business value.



Primary Responsibilities:

• Document current state business processes through interviews, workshops, and observation to create accurate process maps and workflow diagrams.
• nalyze existing processes to identify inefficiencies, redundancies, and opportunities for improvement.
• Collaborate with business stakeholders to gather and document business requirements.
• Develop future state process models that leverage technology solutions to enhance efficiency and effectiveness.
• Create detailed functional specifications and business requirements documents.
• Facilitate workshops and meetings with business and IT stakeholders to validate process models and requirements.
• Support process implementation by providing training and documentation to end users.
• Monitor process performance through metrics and KPIs to ensure continuous improvement.
• Partner with IT teams to ensure technology solutions align with business needs and process requirements.
• Maintain process documentation and ensure it remains current through regular reviews.
• Identify opportunities for process standardization and automation across the enterprise.
• Support change management efforts associated with process and system changes.
• Provide regular updates to leadership on process improvement initiatives and outcomes.

Knowledge/Competencies:

• Proficiency in process modeling tools and techniques (e.g., BPMN, flowcharting)
• Strong analytical and problem-solving skills
• Excellent communication and facilitation skills
• bility to translate complex concepts into clear, understandable documentation
• Knowledge of continuous improvement methodologies (e.g., Lean, Six Sigma)
• Experience with requirements gathering and documentation
• Strong interpersonal skills and ability to build relationships with stakeholders at all levels
• Detail-oriented with strong organizational skills
• daptable to changing priorities and business needs
• Basic understanding of enterprise systems and applications

Requirements:

• 3+ years of experience in business process analysis, process improvement, or similar
• Experience working with Oracle HCM, particularly in support of HR-related business processes
• Experience with process mapping and modeling techniques
• Familiarity with business analysis methodologies and tools
• Understanding of IT service delivery and project management concept