Phlebotomist

Entity: CSL Plasma


Job Category: Plasma Operations


Job Family: Plasma Center Operations


Job Type: Full Time

Location: WILMINGTON, North Carolina, United States


Employer Reference: R-291863

Job Description

Responsibilities:• Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.• Collects arm samples or whole blood samples from donors for testing.• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).• Understands the policies and procedures associated with hyper immune programs at the center if applicable.• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.• Maintains confidentiality of all personnel, donor and center information.• May be cross-trained in other areas to meet the needs of the business.• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.• Perform other job-related duties as assigned.Qualifications:• High school diploma or equivalent required.• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.For Centers located in CA the following experience is also required:• Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR• Current Registered Nurse by the State of California.Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.



About CSL Plasma

CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit,



Our Benefits

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You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.


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Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit