Payroll Team Lead

The Payroll Factory

The JOB

We are looking for a Lead Payroll Processor to oversee our payroll team and ensure our clients receive top-notch payroll services. This role is hands-on, fast-paced, and perfect for someone who thrives on accuracy, organization, and leadership. If you love payroll, problem-solving, and supporting a team, this role is for you!

What You'll Be Doing

Leading the Payroll Team - Oversee and support payroll specialists, providing guidance and coaching to maintain accuracy and efficiency.
Payroll Processing - Heavy data entry and review, ensuring compliance with federal, state, and local regulations.
Client Support - Troubleshoot payroll issues, resolve escalations, and work closely with clients to ensure seamless payroll experiences.
Workflow Optimization - Identify and implement improvements to increase efficiency and accuracy in payroll processing.
Hiring & Training - Assist in recruiting, onboarding, and ongoing training of payroll specialists.
Collaboration - Work closely with internal teams to support payroll-related functions like sales, customer service, and compliance.
Confidentiality - Handle sensitive employee and client data with discretion and professionalism.
Problem-Solving on the Fly - Navigate payroll complexities, tax issues, and compliance questions with confidence.
In-Person Team Support - Work in-office to support staff, assist clients and visitors, and keep our payroll operations running smoothly. Monday to Friday from 8am - 5pm in Napa, CA.

What We're Looking For

Experience & Education - 2+ years of payroll processing experience (leadership or supervisory experience preferred). Associate's degree in accounting, HR, or related field is a plus.
Tech-Savvy - Strong typing and data-entry skills (10-key by touch), Microsoft Office proficiency, and experience with payroll software.
Detail-Oriented & Organized - Ability to prioritize, meet deadlines, and maintain accuracy under tight time constraints.
Problem-Solver - Strong analytical and decision-making skills with a knack for troubleshooting payroll and tax issues.
Customer Service Focused - Exceptional communication skills and a client-first mindset.
Adaptable & Fast-Paced - Ability to work in a high-volume environment with constant deadlines.
Bonus Points - Experience with time and attendance, retirement plans, §125 plans, HSA, workers' comp, garnishments, or bilingual English/Spanish skills.

Benefits

Competitive cash compensation based on experience
Paid holidays, vacation/sick/float days
Group Medical Insurance Plan
401k Retirement Plan
Flexible Spending Accounts

If you're an experienced payroll professional ready to take the next step in your career, we'd love to have you on our team!

Apply

Vacancy posted 4 days ago

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