Citizens Teller

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description Starting Salary: $19 / hour and up As a Citizens Teller – you make a real difference for our customers and the branch team. What You’ll Do You’ll greet our customers in our lobbies and demonstrate how to use our mobile app or ATMs to complete simple transactions. You’ll create amazing experiences, looking for opportunities to help customers achieve their financial goals by providing personalized advice and solutions that meet their needs, and connecting them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers and allow you to effectively respond to questions and concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What You’ll Get Meaningful work & relationships – help customers with important financial decisions that impact their lives, such as building a business, buying a house or paying for school. Commitment to community – 4 hours of paid time off annually for volunteering, separate from regular PTO, with donations to eligible 501(c)(3) organizations matched up to $1,000 yearly. Career opportunities, reward, and upskilling – promotions, training, coaching, and career planning resources to grow your career in any direction. Exceptional benefits – comprehensive health care coverage (medical, dental, vision), 401k with corporate match, tuition assistance, mental health and wellbeing programs, student loan refinancing discounts, and more. Required Qualifications High School degree or GED Minimum of 6 months experience processing transactions (cash and/or digital payments) Minimum of 1 year demonstrated customer experience, recommending and referring products and services Strong listening and communication skills Ability to effectively ask questions and identify needs to enhance long‑term customer relationships Ability to problem‑solve and provide solutions to customer issues Customer‑centric to deliver exceptional service Comfortable with using digital technology to support business goals Ability to work branch hours, which may include weekends and evenings Qualified candidates must complete a video interview assessment after applying, to be completed within 7 days of receiving the link. Prepare by setting aside 30–45 minutes, recording in a quiet place with a camera‑ready device. Preferred Skills/Experience 1 year of experience processing transactions (cash and/or digital payments) Motivates others through collaboration Process‑oriented, energetic, detail‑oriented, and able to multitask effectively Hours & Work Schedule Hours per Week: 30 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $19.00–$23.47 per hour. Actual pay is based on factors such as location and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Citizens’ paid time off policy exceeds the mandatory paid sick or paid time‑away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, reproductive health decision‑making, race, religion, sex, sexual orientation, or any other protected category. Why Work for Us At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. #J-18808-Ljbffr Citizens