Commercial Service Technician

Commercial Service TechnicianDuffy's AIS is looking for an experienced Commercial Service Technician to join our team! If you have a background in commercial refrigeration, HVAC, commercial kitchen equipment, or a related trade, this is an opportunity to put your skills to work while continuing to grow your expertise.What You Will DoAs a Commercial Refrigeration Service Technician, you'll be the face of Duffy's AIS in the field, helping our customers keep their businesses running. Your day-to-day work will include:Troubleshooting, diagnosing, and repairing commercial kitchen equipmentPerform preventative maintenance and emergency service callsProvide professional, courteous customer serviceCommunication with customers, dispatchers, managers, and SalesOrder parts and complete service paperworkMaintain your service vehicleParticipating in an on-call rotation and ongoing trainingEquipment You Will Work OnYou will work with a wide variety of commercial refrigeration and food service equipment, including:Walk-In/Reach-In Coolers & Freezers • Prep Tables • Ice Machines • Ovens • Fryers • Compressors and more!Required QualificationsMinimum of 2 years of commercial refrigeration, HVAC, commercial kitchen equipment, or related service experience; 5+ years preferred.Strong electrical, electronic, and mechanical troubleshooting skillsExcellent customer service and communication skillsDependable, organized, and professionalValid driver's license and driving record that meets company safety standardsAbility to successfully complete a background check and drug screenMust be at least 18 years oldPreferred Qualifications5+ years of commercial refrigeration, HVAC, and/or foodservice service experienceEPA 608 CertificationCFESA CertificationFactory training or related manufacturer certificationsRelated military experienceBenefits of Joining Duffy's AISCompetitive starting hourly rateMedical & Dental Insurance CoverageOptional Short Term Disability CoverageLong-Term Disability Coverage, plus optional life & vision insurancePaid Time Off for Vacations & Holidays401(K) Retirement Plan with Company MatchLow mileage, lettered service vans provided – take your van home every night!Town Shares Program, which allows you to share in the long-term financial success of our company as you grow with us.About Duffy's AISCombining the efforts of Duffy's Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy's AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York within the last five years. Duffy's AIS was one of the first in the world to achieve the status of CFESA Company Certification. All our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important…and that training doesn't stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment.Duffy's AIS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Duffy AIS is a division of Unlimited Service Group "All Unique All United."