Member Experience Associate - New York City

divh2Member Experience Associate/h2pIndustrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. Were looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. Were excited about having a meaningful impact on peoples workplace experience./ppGreat days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team./ppWe are proud to have been recognized as one of Americas 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes Best Startup Employers./ph3About the Role/h3pThis is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of New York City. To help, our compensation package includes some great commuter benefits!/ppAs a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. While your day may not look the same, heres what it could look like:/pulliYou are the first face people see while youre preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities./liliYoure proactive and take ownership over managing inventory and ordering your locations supplies./liliYou build magnificent events and take the extra time to design unique signage because you know the magic is in the details./liliYou add new members into multiple systems so their first day in their office is seamless and memorable./liliYou assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle./liliYou dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions./liliYou take a walk in-tour while your Member Experience Manager is assisting another potential member./li/ulpIndustrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience. Right now its more important than ever that our Member Experience Associates are passionate about building relationships and community. You can effortlessly connect with your members. You know that the most meaningful interactions are rooted in trust and shared values./ppWe are Industrious./ppWere building a team of considerate collaborators who create great days. Come join us./ppYoure a great fit for this role if:/pulliNo member request is too big or too small for you to handle. You find yourself smiling when restocking the fridge and fixing the printer/liliYoure energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together/liliYou can create order out of chaos and are always planning ahead. You come up with solutions before anyone knows there is a problem/liliYoure resilient. You know the value of having a routine, but youre ready for the bumps too/liliYoure willing to get your hands dirty and realize the behind the scenes work is not always glamorous/liliYou always look to improve and make things more efficient because staying busy is your happy speed/li/ulpRequirements:/pulliPerform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs./liliMust be able to stand, bend, kneel, reach, and walk for extended periods throughout the day./liliCapable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc./liliParticipate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment./liliEnsure work areas are kept in a sanitary condition and all safety protocols are followed./li/ulpThe hourly compensation for this position is $25.25./ppYou will also be eligible for a number of generous perks including:/pulliFixed hours to give you stability/liliCommuter Stipend of $150 / quarter/liliTravel stipend $150/ annually (after 90 days)/liliEnd of Year Bonus of $1500/liliSick pay as required by law/liliBenefits bundle through Sequoia/li/ulpBase and bonus compensation are just two components of Industrious total compensation package that may be available to employees. Other great employee perks and benefits include: heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan and many other benefits, subject to applicable eligibility criteria and company policies./ppWe kindly request that you do not call Industrious locations for employment inquiries./ppEqual Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law./p/div