Security Director

Security - Director

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

The Security - Director provides strategic leadership and oversight for all security operations across a defined portfolio of accounts. This role is accountable for service delivery, client satisfaction, contract compliance, personnel performance, and financial results. The Director of Security ensures a safe and secure environment while leading a high-performing, client-focused security team.

Essential Duties and Responsibilities

• 24/7 On-Call Operational Position
• Lead and manage all aspects of regional or portfolio-wide security operations.
• Develop and implement operational plans, policies, and performance standards to ensure consistent service delivery.
• Oversee hiring, onboarding, scheduling, training, and performance management of all site security personnel.
• Serve as primary point of contact for clients and represent the company in security-related matters.
• Conduct regular site audits and inspections to ensure contract compliance and operational excellence.
• Develop and monitor operational budgets, labor forecasting, and cost controls.
• Maintain strong relationships with clients, responding promptly to concerns, incidents, and service changes.
• Lead emergency response planning and oversee incident reporting and investigations.
• Monitor KPIs and lead continuous improvement initiatives across assigned accounts.
• Ensure compliance with all regulatory and licensing requirements.
• Collaborate with Human Resources, Finance, and Legal teams on escalated matters.
• Prepare operational reports and brief senior leadership on key trends and risk areas.

Knowledge and Skill Requirements

• Bachelor's Degree in Criminal Justice, Security Management, or related field preferred.
• Minimum of 10 years of progressive experience in private security, law enforcement, or military service, with at least 4 years in a senior leadership role.
• Knowledge of Fire Life Safety systems is required.
• State-mandated security officer license required; additional certifications (e.g., CPP, PSP) are a plus.
• Extensive knowledge of security operations, risk management, and access control technologies.
• Strong leadership and team development skills.
• Strong risk assessment skills.
• Ability to manage large teams across multiple locations.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office, incident reporting software, and security technologies.
• Willingness to travel and work extended or irregular hours as needed.

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities

Salary & Wage Details

110k-120k

Schedule

24/7 Operations