Lead Physical Security Technician

Lead Physical Security Technician

DataVox is hiring a Lead Physical Security Technician to join the Building Technology Solutions Department in Houston!

DataVox has been serving the Texas Triangle area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Data Center & Network Technologies, Network Security, IT Support Services, Network Cabling, Phone Systems & Physical Security. We are committed to be the best technology partner and ensuring the highest level of expertise and quality service by employing people like you.

Benefits that Support You and Your Family

DataVox offers a comprehensive and competitive benefits package designed to support you at every stage of life:

• Health, Dental & Vision Insurance
• Company-Paid Life Insurance & Long-Term Disability Insurance
• Matching 401(k) and Roth Retirement Plans
• Sponsored 529 College Savings Plan
• Professional Development Reimbursement
• Paid Vacation, Sick Time & Company Holidays
• Mileage & Phone Reimbursement
• Annual Health & Wellness Fairs
• Sustainable Business Practices

A Culture That Brings People Together

At DataVox, our culture is rooted in connection, collaboration, and a deep sense of community. We believe in recognizing our people, investing in their growth, and creating meaningful moments throughout the year:

• An Encouraging Environment centered on upskilling and career growth
• Team & Company Events (Virtual & In-Person) like ice cream socials, tailgate events, Astros and Rangers watch parties and many other events throughout the year.
• Employee Appreciation Days & Holiday Celebrations recognizing the value of every team member with employee spotlights and celebrating the small things (like national carrot cake day!)
• A Dedicated Employee Engagement Committee focusing on fostering community through internal events, appreciation drives, and local nonprofit support
• Endless Opportunities to Connect from themed days to collaborative initiatives, we encourage everyone to get involved and make their mark

At DataVox, we're not just coworkers, we're a team that lifts each other up and grows stronger together.

What You'll Do:

Physical Security Technicians are responsible for tasks associated with maintenance of access control, CCTV, burglar security systems, and managing small to mid-sized security systems.

• Install IP CCTV, IP Access Control, Intercom, and subsidiary equipment
• Install Access Control/VMS servers and UPS
• Test installed equipment and basic programming such as adding card readers, users, cameras and door controllers to any system.
• Perform preventive maintenance and repairs per the maintenance agreement by manufacturers approved procedures.
• Troubleshoot, diagnose, and repair any system or component level equipment
• Assign Daily task to onsite Team and ensure they are completed and perform Quality Control
• Coordinate daily job site needs with management and team members
• Conduct site commissioning and testing with Programmer
• Train new Technicians
• Responsible for effecting smooth communications and rapport between the job site, and company personnel.
• Responsible for keeping the Project Manager aware of the status of the job on a regular basis and in a timely manner.
• Assist with the completion of all in-house assembly/test/checkout tasks
• Assist with solving technical challenges as they arise. Help to resolve potential issues that will have a negative impact on the customer and their company.
• Seek guidance and direction as necessary for performance of duties.

Who You Are:

• Capable of installing all necessary Physical Security components, which include but is not limited to: electric strikes, mag locks, contacts, REX devices, cameras, power supplies, intercoms, and door controllers
• Fluid in multiple Access Control controllers, Intrusion, and Intercom components
• Basic understanding of access control, life safety, ADA code
• Demonstrates an understanding of basic networking
• Able to troubleshoot an Access Control or video system from the Server
• Able to troubleshoot and configure network security devices.
• System/component level troubleshooting and working knowledge of electronics and the ability to use a multi-meter
• Sound judgment and the demonstrated ability to act independently
• Ability to organize workload effectively and work with a sense of urgency
• Demonstrated communication and teamwork skills with customers, co-workers, and supervisors
• Demonstrate ability to operate test equipment.
• Must be able to pass security and background checks
• Must be in full compliance with company and customers safety program

What You Need:

• Ability to obtain a Texas DPS Security Installer license
• High School Diploma or GED required
• Ability to report to work during customary or specifically assigned work schedules required
• Completed Trade School or 2-year degree in Basic Electronics preferred
• 5+ years of Physical Security Installer Technician and Service Technician experience required
• Successfully completed basic Access Control/ CCTV/Burglar system manufacture certification preferred
• Genetec, Axis, Sony, Bosch Intrusion and HID VertX Certifications a plus
• Knowledge of Genetec, Axis, Sony, Bosch Intrusion Detection, HID VertX preferred
• Must be able to work on other manufacturers systems without formal training

Physical Demands:

Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee regularly works in inclement weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Work on job sites require usage of required PPE including safety glasses, hearing protection, etc.

DataVox, Inc. is an equal opportunity employer.