Software Engineer [Multiple Positions Available]

Job Description

DESCRIPTION:

Duties: Lead Al-driven conversation management across user interactions, including intent detection, context tracking, escalation, and safety controls to ensure reliable and compliant experiences at scale. Run structured reviews for design, performance, and scalability. Set technical vision and architectural standards. Drive reference architectures and roadmaps for critical platforms and services. Establish coding standards, code review practices, and documentation norms. Communicate architecture decisions, risks, and status to senior leadership. Own design systems and reusable component libraries to accelerate UI delivery and enforce accessibility and performance standards. Drive talent acquisition initiatives by actively engaging in the recruitment and hiring process. Work with the scrum team to deliver software solutions by providing the essential benefit to the customers and delivering solution to the functional requirements.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Computer Engineering, Electrical Engineering, Communications Engineering, Computer Information Systems, or related field of study plus 3 years of experience in the job offered or as Software Engineer, IT Consultant, or related occupation. The employer will alternatively accept a Bachelor's degree in Computer Engineering, Electrical Engineering, Communications Engineering, Computer Information Systems, or related field of study plus 5 years of experience in the job offered or as Software Engineer, IT Consultant, or related occupation.

Skills Required: This position requires one (1) year of experience with the following: Designing and developing user interfaces for AI-driven applications including chatbots, virtual assistants, recommendation systems, and NLP applications related to document summarization; Implementing parallel and asynchronous programming techniques, including debouncing, throttling, promises, optimized rendering, lazy loading, and memoization; Implementing state management using React and Redux in high-concurrency environments; Architecting scalable, real-time frontend and backend systems using event-driven architectures and non-blocking I/O principles; Troubleshooting and resolving performance bottlenecks in distributed and asynchronous environments across cloud and on- premises infrastructure; Designing, implementing, and evaluating Retrieval-Augmented Generation (RAG) architectures for enterprise-scale AI applications, focusing on accuracy, latency, recall, precision, and scalability; Developing hybrid search pipelines including document chunking, vector similarity, and context window management; Enhancing semantic search and data access efficiency by leveraging dense and sparse retrieval methods using vector databases including FAISS, Milvus, BM25, and ElasticSearch; Integrating retrieval systems with generative models to improve grounding, factuality, and context-aware generation in real-time applications; Designing custom retrieval pipelines and implementing performance optimization techniques for production environments; Developing and deploying multimodal generative AI applications including text, image, audio, and video modalities; Creating and managing semantic video retrieval systems for multimedia datasets using indexing techniques; Designing and executing queries using APIs, GraphQL, and relational databases including Oracle and Microsoft SQL Server; Applying probability, statistics, optimization, and information theory to model development and evaluation; Inventing and implementing novel algorithms in generative modeling and retrieval-augmented systems; Optimizing and scaling AI models for real-time inference, low-latency deployment, and cost-effective performance in cloud environments including AWS, Azure, and GCP; Creating, deploying, and managing GPT-powered applications in environments including the Apple App Store.

Job Location: 575 Washington Boulevard, Jersey City, NJ 07310.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. In addition, please visit:

Full-Time. Salary:  $176,600.00-$215,000.00 per year.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.