Enterprise Learning Facilitator

Brief Description

Enterprise Learning Facilitator

Brief Description

Job Title: Enterprise Learning Facilitator

Department: Human Resources

Reports To: Learning & Development Manager

Location: Remote

Classification: Exempt

Supervisory Role: No

Position Summary

The Enterprise Learning Facilitator delivers engaging learning experiences that support employee development, performance, and organizational initiatives across the enterprise. This position partners with business leaders and stakeholders to facilitate instructor‑led learning, assess learning needs, and support the successful implementation of learning solutions. Beyond facilitating training, this position builds trusted partnerships across the organization by understanding business needs, serving as a knowledgeable resource for learners and stakeholders, and reinforcing learning through coaching and ongoing support.

Primary Responsibilities

Learning Delivery & Facilitation

• Facilitate engaging instructor‑led learning experiences that support employee development, performance, and organizational initiatives
• Deliver enterprise learning programs using effective facilitation techniques that encourage participation, discussion, and knowledge application
• Create an inclusive and engaging learning environment that promotes collaboration, critical thinking, and learner confidence
• Adapt facilitation strategies, delivery methods, and learning activities to create effective learning experiences for diverse audiences and learning environments
• Prepare for learning delivery by reviewing program content, researching relevant topics, and ensuring readiness to effectively deliver learning programs

Business Partnership & Learner Support

• Build trusted relationships with business leaders, stakeholders, and learners to support learning and performance initiatives
• Serve as a knowledgeable resource by providing guidance, answering questions, and reinforcing learning concepts
• Partner with stakeholders to understand learning needs and collaborate with the Learning & Development team to support effective learning solutions
• Reinforce learning through coaching, follow‑up discussions, ongoing learner support, and partnership with leaders to support application of new skills and behaviors

Continuous Improvement

• Support implementation of new and updated learning programs, initiatives, and organizational changes, including activities such as preparation, pilots, and reviews
• Evaluate learning effectiveness and recommend improvements to learning programs based on learner feedback, facilitation experience, and business needs
• Pursue ongoing professional development to enhance facilitation skills, learning practices, and industry knowledge
• Stay current on adult learning trends, facilitation techniques, and best practices to continuously improve learning delivery

Knowledge, Skills, & Abilities

Learning Delivery & Facilitation

• Knowledge of adult learning principles and effective facilitation practices
• Ability to facilitate engaging learning experiences for diverse audiences in in-person, hybrid, and virtual environments
• Ability to assess learner engagement and adjust facilitation techniques while maintaining learning objectives

Communication & Relationship Building

• Strong verbal, written, and interpersonal communication skills
• Ability to build trusted relationships with business leaders, stakeholders, and learners
• Ability to communicate confidently, professionally, and effectively with audiences at all levels of the organization

Organization & Execution

• Strong organizational and time-management skills with the ability to manage multiple priorities
• Ability to work independently while contributing to a collaborative team environment
• Strong attention to detail and commitment to delivering a high-quality learning experience

Technology

• Proficiency with virtual meeting platforms, presentation software, and Microsoft Office applications, including PowerPoint, Word, and Teams
• Ability to integrate learning technologies and digital tools to enhance learning experiences and learner engagement

Qualifications

Experience:

• Experience facilitating or presenting to a variety of audiences and organizational levels, including senior and executive leaders.
• 2+ years of experience facilitating instructor‑led learning in both virtual and in-person environments within a corporate or professional setting.

Education

• Bachelor's degree or equivalent required, preferably in business, communications, education, or related field.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. If necessary, reasonable accommodations may be made to enable qualified individuals to perform the assigned duties.
• This position primarily works in an environment that requires prolonged periods of sitting or standing at a desk and working on a computer. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision.
• Ability to work flexible hours as needed.

Work Environment

• Remote work environment.

Travel

• Up to 10% travel based on business needs may be required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.