IT Systems Administrator

POSITION AVAILABLE

Position: IT Systems Administrator
Reports to : Chief Administrative Officer
Position to be filled : August 10, 2026
Position Type: Full-time
Starting Salary: $76,093 annually
Hours : Mon. - Fri., 8:30 a.m. to 4:30 p.m.

Vaccine Policy : All new hires will need to meet vaccination requirements or request an exemption and submit a TB Baseline as outlined in the CCBH Vaccination Policy.


Minimum Requirements :

• Bachelor's degree or certificate in Computer Science, Technology, or a related field.
• Minimum of five years of related IT & supervisory experience including Microsoft Server, telecommunications, hardware/software, and security implementations, OR seven years of experience (with an Associate's degree), OR three years of experience (with a Master's degree), OR one year of experience (with a Ph.D.).
• Working knowledge of networking, security, telecommunications, and PC hardware/software applications.
• Demonstrated knowledge of regulatory standards and CCBH policies.
• Strong knowledge of web-based project management and file sharing platforms (i.e., Basecamp, Dropbox, etc.)
• Ability to efficiently multi-task on a daily basis.
• Proficiency with use of PC hardware & basic software (i.e., Microsoft office), email, and office equipment (i.e., copier, fax, scanner, telephone, etc.).
• Strong customer service, verbal and written communication skills, and effective presentation skills. Strong interpersonal relationship skills including cultural sensitivity & competence.
• Strong relationship management & training skills.
• Proficiency with use of databases and for data querying and reporting.
• Strong leadership ability.
• Ability to provide administrative leadership including decision-making, problem solving and delegation of authority.
• Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to preserve confidentiality of program & agency records.
• Mathematical aptitude necessary to develop program budgets and monitor revenue/expenditures.

General Responsibilities:

• Serves as a member of CCBH's Senior Leadership Team. Participates in the creation and execution of the agency's vision, mission, and strategic plan. Leads agency IT planning & strategy activities.
• Develops, implements, and monitors IT policies and procedures to ensure accurate and efficient outcomes. Recommends revisions and completes any updates to IT policies and processes through the Policy & Procedure Committee or Board action as necessary. Provides guidance & consultation to employees and management staff on IT policies and processes.
• Manages technical support operations and provides guidance to CCBH staff regarding purchase, installation, and maintenance of new computer hardware and software.
• Provides strategic direction/guidance to agency leadership on mandatory/necessary IT system updates.
• Oversees the implementation of strategic/mandatory modifications to agency IT infrastructure. Manages the end-of-life disposition of devices and other tracked technology assets.
• Performs CCBH network setups & security. Maintains data backups on servers, networks printers, scanners, and server base software. Monitors & maintains network hubs, routers, and firewalls.
• Conducts the research, purchase, and installation of new CCBH hardware, networking, and software products.
• Maintains landline and mobile telecommunication systems, equipment, and functionality.
• Monitors building security infrastructure including security systems & recording equipment, access points, panic buttons, and fire alarms.
• Monitors computer controlled facility operations including HVAC interface and backup generator contraband testing.
• Manages the maintenance of staff PC hardware & software including repair or replacement of defected equipment, and maintenance of PC virus and/or malware protection. Serves as the escalated responder to agency IT issues.
• Establishes and administers CCBH staff email accounts, spam filters, and encryptions.
• Monitors the budget(s) of the IT systems area and develops budget proposals for consideration. Approves purchases and ensures expenditures are within approved budgets.
• Provides assistance with technology equipment setups (i.e., webinar setups, projector setups, PA systems, etc..), networking, and telecommunications cabling.
• Serves as liaison to third party vendors to administer hardware and software support (i.e. HDIS, Workflow, Alhers, Healthspace, etc.).
• Develops and extracts reports from databases (i.e., Enterprise, etc.) for delivery to internal and external customers. Gathers and organizes documents to satisfy public records requests or other reporting obligations.
• Collaborates with leaders from other service areas to coordinate unified and effective responses to any public health emergency or investigation. May serve on the CCBH Incident Command System (ICS) and assists in identifying necessary emergency response roles & protocols for identified staff. Serves as a 24/7 first responding member for any IT systems related issues.
• Participates in and provides leadership with public health emergency activities as needed.
• Collaborates with internal and external partners on special projects as assigned.
• Performs other duties as assigned.

Please complete the online application on our website,

All applicants are required to upload a resume and include a cover letter with their application.

Deadline to Apply: OPEN UNTIL FILLED

Bilingual Applicants Welcome

Employees hired for a position that is funded in whole or in part by a designated funding source may be laid off when the funding source is reduced or eliminated.

THIS AGENCY IS AN EQUAL PROVIDER OF SERVICES AND AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER CIVIL RIGHTS ACT 1964

THIS EMPLOYER PARTICIPATES IN E-VERIFY

All employees hired for a position must be legally authorized to work in the United States without requiring sponsorship for employment visa status now or in the future.

Benefits offered at CCBH (for employees working at least 40 hours per pay period/Bi-weekly):

• Medical (full time employees responsible for 10% of premium)
• Dental (full time employees responsible for 10% of premium)
• Vision
• Public Employee Retirement System (PERS)
• Deferred Compensation
• FSA Health and Dependent Care
• Tuition Reimbursement
• Holidays (14 paid per year)
• Vacation Time (13 paid days per year for new service PERS members*)
• Sick Time (15 paid days per year*)
• Personal Days (up to 3 paid per year)
• Agency paid Life Insurance
• Additional Voluntary Life Insurance
• Voluntary Identity Theft Protection
• Voluntary Critical Illness
• Voluntary Accident Insurance
• Employee Assistance Program
• Free Parking Onsite
• Remote work from home available up to two days per week with approval after the completion of a minimum of 60 days of employment.
• Alternate work schedule or changes in work schedule available after initial training period with approval. Core work hours of 10am to 2pm required of all staff.

*Benefit is prorated based on start date