Customer Service Representative
$25 per hourCriterion Plumbers LLC
Criterion Plumbers LLC – Idaho Falls, ID
"The Standard for Excellence"
WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVES (On Site)
Requirements
- Shift: Full-time, Monday - Friday, 9 a.m. - 6 p.m.
- Must have flexible availability, including weekends and some nights.
- Must have practical customer service experience.
- Must have strong communication skills, including a pleasant phone demeanor.
- Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
- Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
- Must be able to utilize phone, cell phone, text, email, and internet at a high level of expertise.
- Service Titan Platform Experience preferred
- Must be motivated to work independently and multitask.
- Dispatching experience preferred
- High school diploma or equivalent
- Compensation: Competitive hourly rate + performance bonuses. You can earn up to $25.00 hourly, depending on experience (DOE)
- Training and development toward your future
- Medical Insurance
- Vision / Dental insurance options
- Paid training time
- Paid holidays and vacations (PTO starts after 90 days and grows from there)
Vacancy posted 4 days ago
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