Customer Service Representative
SLEEP RX LLC
Job Description
Job Description
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Aura Healthcare / Sleep Rx is a growing Durable Medical Equipment (DME) provider dedicated to improving the quality of life for our patients. We specialize in supplying high-quality medical equipment and personalized support to individuals, families, and healthcare providers. Position Overview
We are seeking a compassionate, detail-oriented DME Customer Service Representative to join our team. In this role, you will be the first point of contact for patients, caregivers, and referral sources, ensuring a smooth and supportive experience from intake to delivery. Key Responsibilities
- Answer inbound calls and respond to patient inquiries regarding DME products and services
- Process orders, verify insurance eligibility, and obtain authorizations
- Coordinate with clinical staff, referral sources, and delivery teams
- Maintain accurate patient records and documentation
- Educate patients on equipment use, policies, and coverage
- Resolve concerns with professionalism, empathy, and urgency
- 1+ year of customer service experience (healthcare or DME experience preferred)
- Knowledge of insurance verification, Medicare/Medicaid guidelines (preferred)
- Strong communication and problem-solving skills
- High attention to detail and ability to multitask
- Proficiency in EMR/CRM systems and Microsoft Office
- Bilingual (Spanish/English) is a plus
- Competitive pay
- Health, dental, and vision benefits
- Paid time off & holidays
- Supportive team environment
- Opportunities for growth and advancement
At Aura Healthcare / Sleep Rx, you’re not just filling a role — you’re making a difference. Every call you take helps someone access the equipment they need to live safely and comfortably.
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Highland, MI vacancy
- ..., families, and healthcare providers. Position Overview We are seeking a compassionate, detail-oriented DME Customer Service Representative to join our team. In this role, you will be the first point of contact for patients, caregivers, and referral sources,...SuggestedWork at office
SLEEP RX LLC
Highland, MI21 days ago - ...for Adam Veale - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products... ..., identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based...SuggestedRelocation packageFlexible hours
Adamveale
Highland, MI1 day ago $15 - $25 per hour
...We're Hiring! Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Adam Veale - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth...SuggestedHourly payRelocation packageFlexible hoursAdam Veale - State Farm Agent
Highland, MI1 day ago- ...We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working...SuggestedContract workPart timeLocal area
Dollar Tree
Highland, MI4 days ago - ...Job Description Job Title: Customer Service Representative (CSR) Departmen t: Operations Reports To: Store Management Exemption Status (FLSA): Non-Exempt Job Summary: The Customer Service Representative (CSR) delivers exceptional customer service to...SuggestedFlexible hoursAfternoon shift
Truenorth
Cadillac, MI2 days ago - ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the...Work experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Highland, MI3 days ago - ...relationships and providing product solutions that best meet our customer's needs. We have an onsite trainer that will teach you on the... ...serving Michigan in Highland and Grand Blanc. We are proud to represent the world's best automotive brands through our locations...Local areaFlexible hoursWeekend work
Serra Automotive Group
Highland, MI3 days ago $40k - $60k
...Account Representative - State Farm Agent Team Member As Account Representative - State Farm... ...to our daily business operations and customers' success. You grow our agency through meaningful... ...marketing relevant products and services. Grow your career as you better your...For contractorsFlexible hoursDarrick Earegood - State Farm Agent
Cadillac, MI1 day ago- ...is looking for a Lot Associate. In this role, you will assist customers with loading their vehicles and maintain the entrance of the store... ...sufficient quantity of carts are available. Excellent customer service skills are vital as you will be the first and last associate...
The Home Depot
Cadillac, MI1 day ago $40k - $60k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...For contractorsFlexible hoursDarrick Earegood - State Farm Agent
Cadillac, MI2 days ago- ...About the job Customer Service Specialist - Travel Support Position Overview We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-...Remote workFlexible hours
Exciting Travel Now
Cadillac, MI2 days ago - ...Description As a Customer Service Associate, you'll be one of the friendly faces our customers count on. Whether you're helping someone fuel up for work, grabbing coffee for a traveler, or assisting a regular customer, you'll create the kind of experience that keeps...Full timePart timeCasual workFlexible hoursNight shift
Barney Castle Oil
Cadillac, MI5 days ago - ...Grocery items while delivering an exceptional experience to our Customers. At Plum Market, our Team Members are at the heart of... ...Meat & Seafood departments. This role supports exceptional Guest Service, product quality, merchandising standards, inventory control, Team...Full timePart timeSeasonal workWork at officeLocal areaFlexible hoursShift workNight shift
Plum Market
Highland, MI18 hours ago - Embrace the opportunity to become a Customer Service Associate I and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have strong communication and problem-solving skills, and
Family Dollar
Tustin, MI1 day ago $40k - $50k
...Insurance Account Representative - State Farm Agent Team Member Be among the first 25 applicants four months... ...for Shelby Henry Insurance & Financial Services, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful...Full timeFor contractorsState Farm Agent
Cadillac, MI1 day ago- ...advancement ~ Paid time off ~ Training & development ~ Company parties ~ Signing bonus ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Adam Veale - State Farm Agent, you will generate the kind of exceptional customer...Hourly payWork at officeRelocation packageFlexible hours
- ...Role Overview The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant...Local areaFlexible hoursShift workNight shift
O'Reilly Auto Parts
Highland, MI5 days ago $23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Mc Bain, MImore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Highland, MImore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Highland, MImore than 2 months ago- ...You will operate the cash register and scanner, itemize purchases, accept payments, bag groceries, and provide courteous service to every customer. We’re looking for reliable, customer-focused team members with basic math and communication skills who can work in a fast...Local area
C&S Wholesale Grocers Inc
Cadillac, MI1 day ago $23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
Mc Bain, MImore than 2 months ago- Medical Courier We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — between healthcare facilities, labs, and clinics.
Blue Collar Staffing
Highland, MI1 day ago - ...throughout life," by developing and maintaining trust with our customers that will build long-term relationships. Key Responsibilities The... ...complete follow-up and provide the highest level of customer service to build long-term business. Fox Motors is looking for a Sales...Full timeTemporary workNight shiftWeekend work
Fox Toyota of Cadillac
Cadillac, MI5 days ago - ...to operate store vehicles for delivering parts to professional customers. The ideal candidate will maintain safety and efficiency while... ...secure handling of delivery items, and assisting with customer service tasks as needed. This position offers a comprehensive compensation...
O'Reilly Auto Parts
Highland, MI1 day ago - ...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS...Local areaFlexible hours
O'Reilly Auto Parts
Highland, MI3 days ago - ...people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs. What You'll Do...Part timeFlexible hoursAfternoon shift
Salvation Army Central Territory
Highland, MI3 days ago $14 per hour
...a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities... ...to and from work location \n Demonstrate excellent customer service and interpersonal skills with our clients, customers and team...Hourly payThe Retail Odyssey Company
Highland, MI5 days ago- The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. The role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands‑on operational, technical, and logistical...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
Cadillac, MI3 days ago - ...profit to the dealership, while ensuring customer satisfaction. Supervisory... ...satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability... ...Experience Prior sales and/or customer service experience desired. Certificates And Licenses...Contract workWork experience placementWork at officeLocal areaShift workAfternoon shift
Hendrick Automotive Group
Cadillac, MI4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer Highland, MI
- customer satisfaction Highland, MI
- customer relations Highland, MI
- customer service Highland, MI
- client service Highland, MI
- client service professional Highland, MI
- customer service opportunity Highland, MI
- customer service position Highland, MI
- customer support Highland, MI
- customer care technician Highland, MI