ICQA Specialist 1

Job Description

Job Description

The ICQA Specialist is responsible for testing the accuracy and quality of Distribution Center (DC) processes. This includes conducting audits throughout the DC and at off-site facilities, maintaining RF equipment accuracy, generating reports, resolving problems, and supporting special projects. The role requires a deep understanding of all DC operations to perform directed quality assurance audits effectively.

Essential Functions:

• Conduct daily audits of Production Associates to support the Blue Chip incentive bonus program.

• Audit DC policies and procedures related to goods processing.

• Compile and analyze audit data to assist management in identifying and resolving issues.

• Perform audits including Outbound Container, Marking, Unit ID, hotel storage, and other quality checks.

• Communicate audit results to ICQA and Operations management.

• Provide consistent, high-quality internal and external customer service.

• Assist with cycle counting and discrepancy audits in hotel storage areas.

• Support exception processing for issues such as Not in Location, Duplicate Barcode, No-Read, and Not in Database.

• Collaborate with processing areas to ensure timely merchandise flow through the warehouse.

Qualifications and Skills Required:

• Must have Turret reach experience

• Must pass MS Word I, Math (with calculator), and Excel assessments.

• Strong math and computer skills; proficiency in Outlook, Word, Excel, Access, and RMS.

• Excellent analytical, organizational, and communication abilities.

• Self-motivated with a proactive approach to completing tasks.

• Strong written and verbal communication skills; ability to interact with all levels of management.

• Ability to read, speak, and understand English instructions.

• Previous experience with RF gun/gladiator equipment preferred.

• Completion of UID In Training program (UIDiT) or prior UID experience required.

• Inventory/ Quality Assurance

Physical Requirements / ADA:

• Ability to lift up to 50 pounds as needed.

• Seasonal and predictable work volume; occasional interruptions.

• Frequent standing, walking, reaching, talking, and hearing.

• Visual ability to read printed and electronic information.

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.