Yard Crew Member

Job Description

Job Description

Summary:  Yard Crew Members assist customers with incoming and outgoing rental of equipment, ensure the equipment is working properly, it cleaned, sanitized, and safe to use. Yard Crew Members are the first people customers see when coming to rent from us, so Yard Crew provides customer support, keeps the yard clean, and various other tasks to keep the rentals flowing. In Addition, Yard Drivers will be sent out by their manager on duty via the Dispatch department to pick up or deliver equipment to other stores, customers, and or the repair shop. 

Duties & Responsibilities:

• Greets customers as they arrive and assess customer needs to get started receiving equipment or sending out rental equipment.
• Ensures all rental equipment is in good, useable condition before it goes out to the customer.
• Oils and lubricates all tools, equipment and tilt-up braces according to specifications before they go out for delivery.
• Prepares and stages rental orders to go out for delivery.
• Inspects all rental equipment for damage when it comes back from a customer; Reports any damage according to established procedure.
• Cleans rental area and equipment on a regular basis.
• Removes dirt, concrete, or other debris from rental equipment.
• Work as a team with other yard personnel.
• Write legibly on all correspondence.
• Cleaning and maintenance of work area and all areas related to A Tool Shed premises and business.
• Load and unload equipment such as forklifts, boom lifts, and backhoes.
• Know specifications and application of rental inventory.
• Inspect cargo to ensure it is properly loaded and secured.  
• Record service or repair activities.
• Secure/load equipment on vehicles.
• Instruct customers on equipment and safe operation.
• Start equipment for customers.
• Other related tasks as assigned 

Qualifications:

Education, Experience, Knowledge & Skills

• A high school diploma / GED.
• 1+ years of warehouse, delivery, or routing experience.
• 1+ year of operations management or related experience.
• Strong organizational skills and the ability to prioritize efficiently.
• Able to communicate and interact in a positive and professional manner.
• Attention to accuracy and detail.
• Strong reasoning and problem-solving skills.
• Knowledge of equipment rental operations. Experience using and loading the equipment rented and sold by the Company.

Physical Requirements:

• More than 2/3 of time spent standing, walking, driving, stooping, kneeling, crouching, crawling, reaching with hands and arms. Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
• Ability to lift, move, and carry a minimum of 50lbs safely.

A. English Language Skills

1. Ability to read a limited number of two- and three- syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

2. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the Company.

3. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

B. Computer & Technology Skills

1. Ability to access and send email, communicate over the telephone.

2. Use software interfaces such as: Point-of-Rental (Dispatch, sales & rental system), Google Drive, Microsoft Office, TSO GPS, ADP WorkforceNow.

C. Mathematical Skills

1. Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

D. Reasoning Ability

1. Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

2. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

E. Analytical Skills

1. Ability to process and analyze vague, abstract verbal and written instructions.

F. Other

1. Hazards: Exposed to potential accidents of an incapacitating and/or fatal nature.

Exposed to heights, electrical power lines.

2. Required Safety Equipment: Safety glasses, ear plugs, gloves, safety shoes.

Work Environment:

• Most work will be performed outside. 
• May be exposed to general warehouse conditions, in which some work areas may not be heated or air conditioned.  
• The job requires constant interaction with customers, delivery drivers and internal staff.
• May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Regular exposure to factors such as temperature and weather extremes, moving machinery, loud noise, and fumes.

Travel, Work Hours, Supervision:

• Travel between store locations may be required.
• Department hours are Monday through Saturday 7am – 5pm, work schedule is dependent on seasonal need, typical annual average of 32 hours per week.
• This position is supervised by the assigned Store Manager.

Compensation & Benefits:

Fulltime (minimum 32 hours per week on average), non-exempt

Benefits Eligible