Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2015 and currently have a close-knit team of two team members. I’ve been in the insurance industry since 2003 and was recruited by State Farm in 2014, bringing years of experience and a strong customer-first mindset into agency ownership.

We enjoy staying involved locally and giving back to our community whenever we can. For our team, we offer PTO, bonus incentives, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. I believe great people do their best work when they feel supported, trusted, and appreciated.

Our office culture is goal-driven and built for self-starters. I’m not a micromanager — I’m looking for someone who is self-motivated, personable, and truly cares about taking care of policyholders. If you’re the type of go-getter who will run through a brick wall to hit your goals and you want to grow in a supportive, performance-focused environment, you’ll fit right in here.

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Shawn Thacker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.