WIC Operations Coordinator

Join a team that shares your calling At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE:1.0 _, Shift: Day_, Schedule: 7:30am-4:00pm_ Position Summary The WIC Operations Coordinator supports the day-to-day operations of the Mary Bridge WIC Nutrition Services office, call center, and participant scheduling operations. This role provides advanced operational, clinical, and programmatic support to ensure high-quality, compliant, and efficient WIC services. Essential Functions The WIC Operations Coordinator performs all duties of a WIC Certifier II (Competent Professional Authority) while serving in a mentorship and program support capacity. The role applies advanced knowledge of WIC policies, assessment standards, and best practices to support staff development, operational effectiveness, and high-quality participant services. The WIC Operations Coordinator independently communicates with participants in a sensitive, respectful, and culturally responsive manner regarding lifestyle, medical history, nutrition practices, and income. The role models best practices for staff and provides support for complex or higher-need participant situations as appropriate. The Coordinator conducts health and nutrition assessments using Washington State WIC Assessment Questions, exercising professional judgment consistent with CPA authority. The WIC Operations Coordinator mentors and guides WIC Certifier I staff during their first year, providing coaching, support, and structured knowledge sharing to promote competency development and successful transition to independent practice. The role supports WIC leadership with staff training initiatives, including onboarding support, skill-building activities, and reinforcement of WIC program standards and expectations. This position works with families primarily through remote appointments and maintains flexibility across service delivery modalities while supporting clinic, call center, and program operational needs. Requirements * An associate's degree in health education/promotion or a related field AND one (1) year of experience in community outreach, public health, or health equity OR Three (3) years of experience in healthcare, health education, public health, or community outreach, including experience with nutrition, physical activity, food justice, prevention programming, planning, evaluation, or related areas. * Minimum of two (2) years of experience as a WIC Certifier (Competent Professional Authority) in Washington State. * Experience working in a highly computerized environment. Why MultiCare? Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $63,232.00 - $91,000.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.