System Administrator

Job TitleAt Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.CapabilitiesProvide support for implementation, troubleshooting and maintenance of IT systemsManage the daily activities of configuration and operation of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide support for the dispatch system and hardware problems and remains involved in the resolution processProvide in-depth experience in trouble-shooting IT systemsConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performanceProvide detailed analysis and feedback to agency management and internal customers for escalated tickets.Required QualificationsTS/SCI with agency appropriate polyTen (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.Bachelor's degree in a technical discipline from an accredited college or university is required.Five (5) years of additional SA experience may be substituted for a bachelor's degree.This Labor Category must be in compliance with certification requirements detailed in DoD 8570-M, IAT Level 2.Required Technical SkillsKnowledge of Linux and Windows operating systems and command-line interface (CLI)Some familiarity in scripting languages (e.g Bash, PowerShell)Experience with system automation tools (e.g. Active Directory, Group Policy for Windows)Knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP)Familiarity with virtualization technologies (e.g. VMWare, KVM, Docker for Linux; Hyper V, VMWare for WindowsSome experience with monitoring and logging tools (e.g. Splunk, Zabbix, ELK)Understanding of security best practices and protocolsDesired Technical SkillsExperience with additional automation tools such as Ansible, Terraform, or Jenkins.Knowledge of networking concepts and cloud platforms (AWS).Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack)The Benefits PackageWyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.Additional Benefits Include:Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.Full-time Employees Have the Option to Participate in a Variety of Voluntary Benefit Plans Including:A Choice of Medical Plan Options, some with Health Savings Account (HSA)Vision and DentalLife and AD&D BenefitsShort and Long-Term DisabilityHospital Indemnity, Accident, and Critical Illness InsurancesOptional Identity Theft and Legal Protection ServicesCompany Environment & PerksEmployee Referral Bonus Eligibility up to $10,000Mobility Among Wyetech-supported ContractsVarious contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUSVarious team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.Employees receive two complementary branded clothing orders annually.$42.42 - $104.64 an hour Pay Range: $42.42 - $ 104.64 per hour* Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or View email address on click.appcast.io. We are happy to provide reasonable accommodations to ensure equal access to all candidates.