Stock Associate

Company Overview

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

Description of Duties

Title: Stock Associate - Full Time

Classification: Non-Exempt

Hourly Rate: $23 - $26/h

Location: 1013 Madison Avenue, New York, NY 10075

Store Hours: Monday - Saturday 10AM-6PM, Sunday 11AM-5PM

Essential Duties and Responsibilities

Leadership

• Maximize the store's sales growth and profitability by maintaining stockroom and ensuring inventory accuracy.
• Manage monthly and yearly inventory counts.
• Manage return to warehouse merchandise on a weekly and monthly basis.
• Manage stock discrepancies in partnership with the Store Manager and Operations team.
• Maintain awareness of inventory systematically and visually, ensuring that discrepancies are communicated and adjusted in a timely manner.

General

• Arrive on time and with a professional presence in line with the Dôen brand.
• Understand and execute all store operations, policies, and procedures in reference to inventory management.
• Maintain the stock room in an organized, clean, user-friendly manner.
• Assist and support in execution of monthly merchandising floor sets.
• Ensure efficiency of product flow within all available stock locations.
• Assist sales team with locating stock to promote sales.
• Oversee inventory errors, in partnership with store management.
• Handle receiving process, including verification of shipment, Netsuite receiving process, and shipment discrepancies.
• Respond promptly to internal and external communication.
• Ability to multi-task in a fast-paced environment.
• Protect store assets and inventory.
• Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines

Customer Service

• Greet customers in a timely, professional and engaging manner, and support sales team and check out, as needed.
• Be able to drive business by maintaining the stock room and ensure inventory accuracy.
• Assist the sales team with meeting and exceeding sales and productivity goals.

Qualifications

• Minimum 2 years experience in a fashion retail stock and inventory environment, luxury retail preferred.
• Technological competency and computer literacy; experience in Shopify and Netsuite required.
• Excellent communication, organizational, and time management skills.
• Detail-oriented and problem solver with a focus on improving processes.
• Ability to work a flexible schedule including holidays and weekends.

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Verbal and written communication with others.
• Able to lift/carry/move/push/pull objects up to 25lbs minimum including fixtures and product
• Able to walk, sit and stand for periods of time.
• Able to operate equipment such as computers, copy machines, phones.
• Must be able to access various departments of a given location.
• Must be able to access various areas of a given location, including off site storage.

*Compensation will be determined based on experience and other factors permitted by law.