Grocery Receiving Head Clerk Store 42

Job Title

Create an outstanding customer experience through exceptional service. Responsible for managing all transactions with third party vendors. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions

• Maintain an awareness of inventory/stocking conditions to capture ordering system integrity including Computer Assisted Ordering and balance on hand (BOH) accuracy
• Check condition, accuracy of quantity, pricing, and temperature of product received
• Process damaged/returned goods and complete/process paperwork
• Assist with markdowns and 5S process(sort, straighten, shine, standardize and sustain) of markdown locations
• Ensure inventory management for all delivered product
• Manage Direct Store Delivery (DSD) ad plan, inventory and ad space on sales floor
• Scan DSD out of stocks and communicate with vendors
• Maintain excellent 5S standards in receiving and backroom area
• Ensure all vendors follow company policies and procedures including vendor dress code
• Assist with scheduling routine price changes by updating shelf tags and promotional signs
• Assist with planning, organizing and supervising the inventory process
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Assist with perishable donation program
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Ensure shipping and receiving tools are working properly to provide a smooth transition of the products/merchandise into the store and inventory logs
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair e.g. power mule and hand jack
• Ensure maximum security of receiving area and backroom
• Develop and train Direct Store Delivery (DSD) Receiver back up
• Communicate company, department, and job specific information to associates and vendors
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Train and develop associates on performance of their job and participate in the performance appraisal process
• Display a positive attitude
• Promote trust and respect among associates
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Hazmat management, ensure that all wastes (including hazardous) are managed properly
• Manage store maintenance supplies
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• High school diploma or equivalent
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Desired Previous Job Experience

• Grocery department experience (Minimum 2 years)
• Computer Assisted Ordering experience (Minimum 2 years)
• Receiving experience (Minimum 1 year)

Benefits

Health & Well-being Benefits:

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Eligible for annual bonus
• Associate discounts

Growth and Development Benefits:

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.