Instrumentation Technician

Services Technical Specialist – Controls & InstrumentationInstall, service, and repair the full range of SSI products, including engineered package systems, pneumatic and electronic controls and instrumentation, mechanical pumps, traps, and ancillaries. This role covers the entire product portfolio with a primary focus on Controls & Instrumentation, delivering high-value field services focused on steam system performance, reliability, and energy efficiency. Requires 65–70% regional/national travel within the USA.Responsibilities:Represent the company in the field on projects involving commissioning, startup, warranty repair, troubleshooting, and installation of our product portfolioProvide detailed reports on work activitiesInteract with customers and internal teams including customer service, engineering, project management, and salesPrepare for travel, gather tools/resources, perform trap testing, hands-on field repair, generate sketches and/or engineering calculations, and problem-solveAttend training as required for safety and industry knowledgeIdentify and communicate improvements to processes and productsSupport Steam Trap Surveys when necessaryFollow the Scheduler's guidance for planned field activities and collaborate to improve efficiencyService mechanical pumps, steam traps, and related ancillaries as neededWork on engineered package systems, pneumatic/electronic controls, and instrumentationCoordinate activities to ensure effective use of time and field resourcesContribute to reliable, efficient, and safe delivery of field service activitiesManage time to provide accurate reporting and documentationPrioritize and resolve scheduling conflicts and backlog consumptionCommunicate with appropriate personnel regarding loading and backlog needsCommunicate with sales when opportunities for additional sales activity ariseRequired:Must currently reside near Chicago, IL; Central Valley, CA; or Columbia, SCHigh school diploma/GED required; vocational or technical degree preferred1–3 years of relevant experienceValid driver's license with ability to operate a motor vehicleAbove-average knowledge of MS Office (especially Word and Excel)Above-average knowledge of steam and fluid systems, controls, or instrumentation productsStrong written and verbal communication skillsDemonstrated reliability and resilience in a frequent-travel roleAbility to travel more than 70% of the timePhysical ability to stand/walk 75% of the time and lift more than 25 lbs.