Program Coordinator, Columbus Promise Holistic Advisor

Compensation Type: Salaried

Compensation: $53581.50

Within the Columbus Promise program the Program Coordinator Columbus Promise Holistic Advisor serves the critical role of being the primary point of contact from admission to completion for in-depth wrap around support that spans academic career and personal dimensions. Promise Advisors are responsible for creating strong relationships with each individual student in a defined caseload. Through these relationships the Promise Advisor provides sustained strategic integrated proactive and personalized support for students. This position also builds community and seeks to connect students with one another fostering a strong sense of belonging.

Advising & Holistic Case Management

• Serves as the primary point of contact for a Columbus Promise students academic career and personal needs. Manages a caseload of Columbus Promise students within the same academic division with the goal of understanding and helping students progress through their educational journey to completion. Works with students to develop academic career and financial plans that promote students success. Advises students on academic programs course selection prerequisites re-sequenced programs of study and eligibility via in-person e-mail or virtual delivery formats as needed.

• Coordinates student support and outreach with identified network of care (including Columbus State staff financial aid advisors student services staff and community partners) to assist students having difficulties of any kind. Collaborates with program staff and partners across campus to assist students experiencing academic difficulty (warning probation and academic dismissal). Provides career coaching in collaboration with the Career Services team to support students in their career decision-making. Coordinates case management development and tracks cohort students for degree and goal completion.

• Proactively communicates with students (announcements weekly updates pop-up visits etc.) to enhance the holistic student experience at key points in a semester and along a students journey. Ensures student caseload receives pertinent timely college communication.

Academic & Career Coaching

• Performs duties that expand beyond the transactional elements of traditional advising and seeks to engage the whole student in the educational journey. Provides high-level academic and career coaching to Columbus Promise students to address the most immediate or timely needs. Provides individual support and group coaching for Columbus Promise students in your caseload on topics related to effective communication with faculty goal setting time management study skills and other relevant student success topics.

Programming & Student Engagement

• Contributes to the onboarding community building and sense of belonging for Columbus Promise students which includes but is not limited to actively planning and/or participating in student centered programming for Columbus Promise students participating in selected recruitment events for incoming Columbus Promise Scholars participating in spring and summer onboarding events for incoming Columbus Promise Scholars contributing to the successful orientation of all Columbus Promise Scholars and participating in summer engagement opportunities for returning Columbus Promise Scholars.

Data Reporting & Assessment

• Tracks student data that guides the proactive and intrusive approach to supporting student success. Tracks cohort data service delivery and reporting data and outcomes. Reviews and interprets advising and related data identifies trends and assists the program team in developing strategies to improve advising efficiency and quality. Demonstrates ability to use data to solve problems and improve advising practices. Demonstrates high proficiency with technology platforms including Starfish Blackboard Achievement Analytics etc. Prepares weekly advising reports/report out for Advising Lead/Director and leadership team.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty staff students and members of the community.

Other duties as required.

*Regular predictable and punctual attendance is required.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Bachelors Degree in education counseling human services or related field.

• One (1) year of advising teaching tutoring and/or academic support experience in a college environment; can include work done in a graduate assistant role as professional experience.

• State Motor Vehicle Operators License or demonstrable ability to gain access to work site(s).

• * An appropriate combination of education training coursework and experience may qualify a candidate.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor Annually Contracted Faculty and Adjunct) you will need to upload an unofficial copy of your transcript when completing your aplication.

• Prior to submitting your application please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College please l og in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Required Experience:

IC