Community Programs Facilitator

Job Description

Job Description

Girl Scouts of Central Texas

Job Description

Job Title:

Community Programs Facilitator

FLSA Status:

Part-time (less than 20 hours/week)

Department:

Girl Experience

Reports To:

Community Programs Senior

Manager

Location:

Austin

Job Purpose: This position delivers and facilitates Girl Scouts programming for youth in grades K–12 from diverse backgrounds and cultures across schools, community centers, and other community‑based settings. The role also helps generate awareness of Girl Scouting and encourages interest in participating.

*This is a part-time flexible role with up to 6 -12 hours weekly, hours flex depending on business needs. The role is not eligible for benefits.*

Essential Functions

• Facilitates and delivers inclusive and positive Girl Scout experiences during council programs, special events, recruiting events, and in school or after school programs that reflect the values, mission, and goals of Girl Scouts.
• Consistently delivers all program events and activities to comply with Girl Scouts of the USA (GSUSA) and Girl Scouts of Central Texas (GSCTX) policies and guidelines.
• Promotes youth and adult member retention through quality programming and events.
• Delivers community program series at partner locations, bringing Girl Scouting to communities and families outside of the Girl Scout Movement.
• Provides quality customer service that resolves concerns by offering unbiased and diplomatic solutions in a timely manner and that are within GSUSA and GSCTX policies and guidelines.
• Demonstrates reliability through consistent attendance and punctuality to meet business needs, team commitments and service expectations.
• Displays professional demeanor, and integrity at all times.
• Maintains strict confidentiality and professionalism when handling sensitive information.
• Adheres to the policies of the Girl Scouts of Central Texas and promotes Girl Scouting in a positive manner to the public as well as to all internal and external customers.
• Completes timely all necessary training to carry out assigned duties including but not limited to CPR/First Aid certification, youth protection training, etc.
• Performs other duties or assists other projects as assigned.

Required Qualifications

• One year of experience working with youth.
• The ability to communicate effectively verbally and in writing with diverse individuals and groups.
• Must have the ability to deliver presentations to small and large groups utilizing effective persuasive, public speaking skills.
• Proven record of customer responsiveness and active listening skills.
• Attention to detail and demonstrated ability to work independently under minimal supervision, as well as take initiative in making decisions.
• Ability to make a commitment to the philosophy of Girl Scouting, both nationally and locally.
• Ability to effectively interact, work, and collaborate with people of various cultural backgrounds and promote an environment of inclusivity.
• Must have and maintain a valid TX driver’s license, a safe driving record, current vehicle insurance, and reliable transportation to travel to and from program locations within Girl Scouts of Central Texas region.
• Yearly membership in GSUSA is required.
• Satisfactory results from a criminal background check are required.

Education

• High School diploma or GED equivalent.

Preferred Qualifications

• Previous experience working in the non-profit sector or for a membership driven organization.
• Knowledge of Girl Scout programs.
• Bilingual in English/Spanish.

Physical Requirements

• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Capable of lifting up to 30lbs.
• Capable of transporting materials and supplies to locations and setting up and taking down equipment.
• Capable of viewing computer monitor for long periods.
• Capable of sitting and performing office duties indoors and florescent light for extended periods of time.

Environmental Demands

• Flexible work schedule including frequent evening and weekend work. Set schedule and hours are not guaranteed.
• Some outdoor activities and exposure to weather.
• Ability to travel by car within the council jurisdiction.
• Frequent work under stress and under pressure of deadlines.

Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job descriptions are subject to change at the discretion of the Girl Scouts of Central Texas.

Girl Scouts of Central Texas is an Equal Opportunity Employer.

This employer participates in the Electronic Employment Verifications Program. Please click the E-Verify link below for more information.