SIS Functional Analyst

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Working hand-in-hand with university administrative units, academic departments and senior leadership, the Office of Institutional Access, Success, & Belonging (ASB) strategically builds, aligns and coordinates efforts throughout the university to advance the organizational goals and to enhance Augusta University¿s business operations.

Job Summary

The SIS Functional Analyst will lead process improvement efforts to enhance student engagement, retention, progression, and graduation by developing and improving a technology-enabled student engagement network and utilizing numerous software platforms (StarRez, Medicat, Presence, etc.) to guide data-informed interventions and to drive measurable results in student success. The Analyst guides 11 departments within two units of the Division of Enrollment & Student Affairs (the Belonging and Dean of Students units), by implementing and improving processes, products, services, and software through technological analysis. The Analyst is supported by associated constituents in Information Technology (ITS) and software/service vendors, serving as the key interface between the users of technologies/processes and office leadership.

Responsibilities

The duties include, but are not limited to:

SERVE AS PRIMARY ADMINISTRATOR : Manage all aspects of the platforms related to user roles, campaigns, and other features that enhance communication and student buy-in. Provide business analysis (i.e., cost-benefit analysis, documentation, technological capabilities), workflow design, and functional support of the systems that enhance access to student information, streamline processes, and improve delivery of services to all stakeholders. Define and document business requirements and perform workflow design and training to maximize the investment in these systems. Provide leadership and direction to departments on the successful integration of campus platforms into strategic daily operations. Design, develop, maintain, and deliver reports through the available system to the departments. Partner with IT and Data Analysts in creating support specifications that are best developed within their expertise.

CAMPUS COLLABORATION AND TECHNOLOGY-DRIVEN ENGAGEMENT STRATEGIES : Work collaboratively with campus stakeholders to drive coordination for technology-enabled interventions to increase student engagement. Provide necessary systems training, workflow analysis, and best practice examples to promote timely student engagement. Evaluate current processes and recommend appropriate strategies and resources necessary to achieve increased systems utilization and efficiency. Encourage and develop collaborative efforts with departments and programs across campus to build a unified community of support that is coherent, visible, and accessible, and creates a sense of belonging for students.

TECHNOLOGY ADVANCEMENT AND SOLUTIONS DEVELOPMENT FOR ENGAGEMENT: Develop ways in which systems and technologies can be used to their fullest potential to meet the ever-changing technology-oriented needs of student engagement. Assist in finding solutions through these technologies for problems as they are encountered, as well as being proactive in new development.

DATA-INFORMED PROGRAM DEVELOPMENT AND STUDENT SUCCESS ENHANCEMENT: Collaborate with Data Analysts to examine assessment and outcomes data to enhance and develop programs and services that are responsive to student needs, increase retention, persistence, and completion. Serve as the AVP¿s delegate Data Steward as it pertains to their managed systems and platforms, and uphold data governance policies and procedures.

STRATEGIC COORDINATION AND TECHNOLOGY INTEGRATION FOR STUDENT ENGAGEMENT : Optimize strategic priorities and commitments for the division by working closely with the AVP for Access Success and Belonging, and the AVP and Dean of Students to assist department leaders in monitoring, tracking, and providing support for ongoing student engagement initiatives utilizing student affairs management technologies. Coordinate software implementation, maintenance, and upgrades with Information Technology (testing, data conversion, data cleanup, user acceptance testing, and training).

OTHER : Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university with three years of experience in a higher education setting, and experience with a student information system.

Preferred Qualifications

Excellent interpersonal, organizing/planning skills, and communication skills. Comprehensive knowledge of Registrar processes from enrollment to graduation. Experience in planning, documenting and implementing processes. Familiarity with FERPA.

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.

Knowledge of the principles, policies and techniques of educational administration.

Thorough knowledge of University policies and procedures related to AU.

Thorough knowledge of USG rules and regulations. Knowledge of integrated information systems.

Experience with student information systems.

SKILLS
Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization and organizational skills.

Strong problem-solving skills.

ABILITIES
Ability to maintain confidentiality.

Ability to plan and coordinate work independently.

Ability to communicate effectively both orally and in writing.

Ability to develop processes and utilize technology to increase efficiency.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Pay Band: B12

Salary: $62,300/annually-$79,400/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

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