OPERATIONS MANAGER

Operations Manager1-800-PACK-RAT was founded in 2002 with a focus on making moving and storage simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination. Our team of experts is available to help customers from start to finish with the goal of exceeding every customer’s expectations.Position Overview: We are seeking an experienced and motivated Operations Manager to provide inspired leadership for the operation of one of our local facilities. This role involves making important policy and strategic decisions, as well as developing and implementing operational policies and procedures. The Operations Manager will ensure excellent customer service by properly executing deliveries and service requests as scheduled. Additionally, they will manage daily route scheduling, inventory, customer opportunities, and collections, while ensuring a safe workplace for all facility employees.Essential functionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Supervise and manage daily operations and facility employeesTrain, communicate, and enforce company and DOT safety proceduresEnsure proper maintenance of facility and storage unitsProvide excellent customer service by executing deliveries and other requests for serviceMake recommendations for employee actions including hiring, pay, training, and performance reviews and terminationsPerform facility opening and closing functionsEnsure trucks and forklifts are operable and are being maintained properly and in accordance with company proceduresPrepare, evaluate, and balance the employee and delivery schedulesManage customer relationships and resolve customer issuesManage facility inventory and assetsWork and manage warehouse and route as neededSchedule and coordinate meetingsSuccessfully manage and collect on past due accountsDevelop strategies for better workplace efficiency, safety, and goal achievementEmail and phone correspondenceLiaise between managers, customers, and employeesMonitor spending patterns and budgetAssist with marketing initiatives as neededCompetencies/skillsStrong leadership skillsEffective problem-solving skillsAbility to make sound business decisionsProficient software skillsStrong communication skillsAbility to adapt in a fast-paced environmentAbility to use power tools and forklift safelyPossesses strong organizational and time management skillsGeneral knowledge of DOT and OSHA requirements for a safe workplaceSpecialized knowledge and/or licensesCDL A or B with exceptional driving record preferredMust secure and renew Medical Examiner’s Card by passing DOT Physical (every two years) if CDL licensedForklift experience REQUIREDBenefits:Home every day.Competitive wages based on experience.Comprehensive benefits package including health, dental, and vision insurance.Paid time off and holidays.401K with company match.*This position is a base salary plus bonus potential*1-800-Pack-Rat, LLC is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law