Quality Supervisor

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

Why work at MCC:

• Competitive compensation
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

Responsibilities:

• Safety : Champion all aspects of personal and Plant Safety. Instill a sense of self-responsibility for safety among associates. Ensure the safety of the associates, safe use of equipment and PPE, and housekeeping.
• Customer Relationship : Promote a customer-centered culture at the plant.
• Technical Knowledge : Develop and continually improve technical knowledge of processes in order to continually improve and problem solve.
• Continuous Improvement : Promote a culture of relentless pursuit of continuous improvement and lean practices, focused and data based. Utilize MDI and process confirmation system to drive quality improvement.
• Quality Improvement : Optimize the production process to assure that quality is built-in, not inspected in.
  • Support quality initiatives and corrective actions to drive a culture that supports our Quality Statement and helps employees learn and improve.
  • Active participant in customer claims, complaints diagnostic and improvement process.
  • Collaborates with other members of organization to improve data collection infrastructure and process for analysis.
  • Supports the quality manager in improvement efforts to establish and enforce an effective Quality Management System (QMS).
  • Prepares product and process quality reports by collecting, analyzing, and summarizing information and trends.
  • Collaborates with the process technician to manage supplier quality and ensures a process is in place to provide feedback to suppliers when defects are found and ensure corrective actions are received.
  • Assists with internal surveillance audit process focused on ensuring adherence to the QMS, Control Plans and QPOC process.
  • Conducts cross functional training programs in order to ensure quality technicians are for skilled in quality testing methods and internal auditing.
  • Leads plant Quality Technicians in effective use of quality tools such as process audits, root cause counter measure (RCCM), measurement systems analysis (MSA), and statistical process control (SPC) and quality management systems. (QMS).
• Quality Administration:
  • BRC Back-up
  • Supports the facility quality efforts and defines operational procedures.
  • Serves as the plant Change Management owner and ensures that procedures are followed and communicated to all affected associates.
  • Assists in the review and standardization of control plans, closed loop corrective action systems and quality management systems.
  • Enforces quality assurance standards, policies and industry/government requirements. Collaborates with other members of the quality organization to share best practices and ensure standardization across business units.
  • Monitors the performance of the Quality Management System through data analysis and adherence to standards.
  • Works with the quality manager to achieve overall financial objectives, reduce customer credits by making fiscally responsible business decisions and initiating corrective actions to prevent systemic issues from occurring.
  • Manage & assist in dispositions for internal non-conformance tracking program for facility.
  • Other duties may be assigned.
• Talent Management:
  • Maintains professional and technical knowledge by attending educational workshops; achieving certifications, establishing personal networks; participating in professional societies.
  • Participates in special projects and performs other duties as assigned.
• Values : Model the Corporate Values and Principles.

Qualifications:

• Bachelor's degree in engineering, manufacturing technology or Business Administration (related technical discipline may be considered). 2+ years of direct experience with requisites in lieu of degree.
• Demonstrated problem solver with direct experience coaching, teaching, and applying Quality management systems and problem-solving techniques
• Skilled in quality tools such as PDCA, FMEA, control plans, etc required.
• Six Sigma or CQE preferred (ASQ or equivalent)
• Maintains professional and technical knowledge by attending educational workshops; achieving certifications, establishing personal networks; participating in professional societies.

Preferred Skills:

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of Microsoft Office Software including Outlook and have the ability to learn company specialized software programs.

In-plant: The physical demands require standing, using hands to finger, feel and touch; reach with arms and hands; talk and hear. This position requires frequent walking. Occasionally employee is required to climb or balance, stoop, kneel, crouch or crawl. Must be able to regularly lift or move up to 50 pounds. Specific vision requirements are close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.

MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at

If you need assistance or an accommodation in applying, please contact our Human Resources Department at View email address on click.appcast.io.

Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.