Leasing Manager

Company: Student Quarters Community: The Thompson Reports To: General Manager Job Type: Full-time, non-exempt/hourly Work Location: on-site, One location Compensation: $20.00 Per Hour Summary: Lead the Marketing and Leasing program in accordance with the standards outlined by management. Work closely with The General Manager to set leasing goals, develop strategic plans and execute achieving budgeted occupancy. Schedule: 8-hour shift, Monday to Friday, On-call, Weekend availability Role & Responsibilities Maintain an excellent customer service relationship Adhere to SQ Standards Supervise the Leasing team, ensuring requirements are met as outlined Assign Leasing work schedules on a monthly basis Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, and competitions as approved by the General Manager Work with the General Manager to assist on-site staff in building relationships with external customers Implement and execute marketing efforts including, but, not limited to a marketing calendar. Follow progress, providing support as needed Monitor leasing/renewal progress, focusing on areas needing additional support/training Assist with developing annual Marketing Plans and Marketing Budgets Assist with the development and implementation of Resident Programs/Retention Train on-site staff in all areas of leasing/marketing as well as customer service. Assist with recruiting and interviewing efforts of all Leasing team members Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the secret shop forms as well as training materials Direct and execute effective follow-up through ownership of the follow-up standard Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy Maintain thorough product knowledge of the property and competition Thoroughly complete market surveys and leasing reports as required on time Collect deposits and/or fees associated with move-in/leasing Accurately prepare and have a thorough knowledge of all lease-related paperwork Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary Inspect units on a quarterly basis as well as prior to move-in Audit all lease files as needed to ensure adherence to standards Assist in all move-out and move-in events Write up service requests from residents upon receipt Contribute to the general upkeep and cleaning of office, common areas, model and tour path Perform various administrative tasks and additional as needed or as directed by General Manager Additional responsibilities as required Strategic Leasing Management Effectively maintain product knowledge of the community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge Effectively show, lease, and move in prospective residents Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy Qualifications High school diploma or equivalent preferred Must be able to pass a background check Ability to read and write English fluently Ability to perform basic to intermediate math Previous experience with property management software such as Entrata preferred. 1 year of Property Management experience required What we are offering Competitive Salary, Commission, and Bonus Pay Eligibility Dental, Health, and Vision Insurance 401k Options Short Term and Long Term Disability and Company Paid Voluntary Life Paid Time Off, including a day off on your birthday Paid Holidays and Floating Holidays 16 Hours of Paid Volunteer Time LGBTQ+ Friendly Workplace Age-Inclusive Parental leave #J-18808-Ljbffr