Host

Job Description

Job Description

At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence.

We are seeking friendly and organized Hosts to be the first point of contact for our guests. In this role, you will set the tone for an exceptional dining experience by providing a warm welcome and managing the flow of the dining room efficiently.

Why Join Us?

·         Be part of a New Restaurant Opening (NRO) in Houston.

·         Work with a supportive and passionate team in a welcoming environment.

·         Opportunity to grow with a forward-thinking restaurant group.

·         Competitive pay and benefits (FT Employees), including Medical, Dental, Vision, 401(k), PTO, and more.

·         Growth opportunities – training and development

·         Perkspot – corporate perks program

·         ZayZoon – On-demand pay advances

What we are looking for

·         Previous experience in a host or guest-facing hospitality role, preferably in upscale or fine dining.

·         Excellent interpersonal, teamwork, and communication skills

·         Basic knowledge of food safety and sanitation practices

·         Ability to work in a fast-paced environment and multitask effectively

·         Must be able to work nights, weekends and   some holidays.

·         Flexible schedule helpful.

·         Valid Food Handler Certificate required.

·         Valid State Alcohol Server Certificate required.

What you’ll do:

·         Warmly greet and welcome guests upon arrival with a friendly, professional demeanor.

·         Manage reservations using SevenRooms and maintain accurate waitlists.

·         Coordinate and control the flow of guests through the dining room to ensure a seamless seating process.

·         Communicate effectively with FOH and BOH teams to optimize table turns and guest satisfaction.

·         Provide accurate wait time estimates and ensure guests are comfortable while waiting.

·         Answer the phone promptly and professionally, assisting with inquiries and reservation requests.

·         Maintain cleanliness and organization of the host stand, entryway, restrooms, and front-of-house areas.

·         Uphold company standards for hospitality and guest service at all times.

·         Assist with special guest requests, private dining inquiries, and large party accommodations.

·         Be knowledgeable about the menu, specials, and restaurant events to answer guest questions confidently.

·         Attend mandatory meetings and complete company-assigned training.

·         Maintain uniform standards and demonstrate professionalism in all interactions.

·         Adhere to a reliable work schedule and perform duties safely.

·         Perform other tasks, including cross-training in different areas, as assigned by management.