Clinical Research Medical Assistant

Why DelRicht Research? Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! Who We Are DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. DelRicht Research has been recognized as a Top Workplace for the last four years! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction. Clinical Research Medical Assistant's Main Objective Patients have a positive, professional, and comfortable experience throughout their time in our clinic Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols Patient recruitment, enrollment, and retention activities are executed with strong focus and follow-through Patients are guided through the clinical trials process, ensuring they attend and complete required visits Clinical and visit data are entered timely and accurately into required systems and documentation platforms Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site Serve as a reliable point of coordination for internal teams, physicians, sponsors, and research partners involved in active studies Help maintain strong physician confidence by staying organized, communicating clearly, and keeping stakeholders informed on patient and protocol updates Work proactively in a fast-paced, high-expectation environment, solving problems and helping keep daily operations on track Skills needed to win Required: 1+ years of professional experience in a fast-paced, high-expectation healthcare environment. Required: Active RMA, CCMA, CMA, LPN, or RN certificate Preferred: Bachelor's or Associate's degree from an accredited college or university. Strong preference for candidates with experience working toward KPIs, metrics, or performance expectations This is an onsite Monday-Friday position Coffee drinkers preferred. Tea drinkers accepted. The Right Candidate Will Be self motivated! Energetic! Positive! Focus on providing exceptional patient care and creating memorable experiences Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals Believe in high quality and have a high standard of compliance to our study protocols Be remarkably organized Be skilled at problem solving, planning and being proactive Accept ownership of tasks from inception through completion and assume responsibility for personal success DelRicht Research's Core Values: Production, Humility, Consistency Production We deliver on our promises We have a bias towards action: we value independent problem solving We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company Humility We support each other relentlessly We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a 'can do' attitude We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us Coachable: we all love to learn, we are willing to be taught and will adapt quickly Consistency We always are able to execute: we get it right the first time and promote 'touch it once' accuracy We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done We are calm under pressure: we can maintain stable performance when under heavy pressure or stress Team Perks & Benefits at DelRicht Research Medical Insurance, with generous employer paid contributions Dental and Vision Insurance Short and Long Term Disability and Group Life Coverage Paid Time Off that builds throughout your career with the company 401K (+ discretionary match/profit sharing) Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals Professional Development Program tailored to each team member's profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential! Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success! Job Type Full-Time 40+ hrs Location On-Site in Hendersonville, TN with 20% travel to Smyrna, TN Salary $55,000-$67,000 Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page! Website: Patient Testimonials: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. #J-18808-Ljbffr DelRicht Research