Supervisor - Laboratory Services (Hematology/Coagulation)

Supervisor - Laboratory Services (Hematology/Coagulation)

GENERAL SUMMARY:

Under general direction, responsible for the operation of one or more technical areas or shifts in a clinical laboratory. Prepares and maintains technical and operating procedures to meet accrediting and regulatory requirements. Responsible for staff recruitment, competency, engagement, and performance management. Evaluates and implements test methods in collaboration with medical and Technical Team leaders. Oversees supply chain requirements. Prepares financial forecasts for use in planning and uses metrics to manage service quality. Participates in developing and implementing system-wide standards for the Pathology and Laboratory Medicine Service Line.

PRINCIPLE DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the supervisor encompass four major areas: Technical, Human Resources, Finance, and Quality Management. Technical Assures section compliance with accreditation and regulatory agency requirements, including educational, competency, proficiency testing, and safety. Oversees test performance characteristics, quality control programs, and resolves problems. Maintains up to date technical procedures and validation testing. Human Resources Interviews and orients new employees to maintain adequate staffing levels. Prepares performance management documents and ensures staff competency. Actively manages employee engagement and the development of a favorable culture. Budget Provides information and forecasts for preparation of operating and capital budgets. Monitors operating budgets with timely attention to variances. Maintains supply chain to ensure expected consumables are available for service levels. Quality Management Leads involvement in quality management activities including oversight of indicators, metrics, and customer-supplier feedback. Understands service standards of customers. Uses quality tools to identify and correct defects and variation from standard work. Engages technical and support staff to take the lead in identifying and resolving defects.

EDUCATION/EXPERIENCE REQUIRED

Completion of an accredited Bachelor’s Degree program in a chemical, physical, biological science, medical technology or clinical laboratory science. Requires five years of experience, with progressive responsibility, in a hospital or clinical laboratory setting including experience with laboratory accreditation. Demonstrated technical proficiency and theoretical knowledge sufficient to oversee laboratory functions. Must demonstrate proficiency with personal computers for word processing and spreadsheets. Ability to effectively communicate in written and verbal interactions.

CERTIFICATIONS/LICENSURES REQUIRED

Certification as MT(ASCP), CLS(NCA), MLS(ASCP) or categorically in the primary area assigned. Additional Information Organization: Henry Ford West Bloomfield Hospital Department: HFWB Laboratory General Shift: Day Job Union Code: Not Applicable This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity / Affimative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws. My Profile Create and manage profiles for future opportunities. #J-18808-Ljbffr Henry Ford Health System