National Facilities Portfolio Coordinator

Overview Ready to do meaningful work with an industry leader? We are seeking top talent to join our Real estate Team! Our Real Estate & Workplace Management Department provides real estate field advocacy, project management, communication, vendor management, and strategic direction for our network of over 900 leased and owned branch locations throughout the United States and Canada. Our branch locations are flex spaces with office and warehouse components. National Facilities Portfolio Coordinator is responsible for supporting daily facilities operations across an assigned portfolio of branch locations. This role serves as a key point of contact for branch partners, ensuring facilities are safe, functional, compliant, and aligned with company standards. The Field Assistant Property Manager partners closely with the Corporate Facilities Manager and internal Real Estate & Workplace Management teams to coordinate repairs, manage vendors, support facility condition assessments, and resolve facility issues efficiently. This role is highly field‑facing, service‑oriented, and focused on proactive communication and execution. Apply in minutes with a resume, even from your mobile! Responsibilities The National Facilities Portfolio Coordinator serves as a subject matter expert and trusted advisor to internal stakeholders, ensuring facilities solutions support business needs while remaining compliant with company policies, standards, and safety requirements. Acting as a primary point of coordination, this role facilitates collaboration between business partners, landlords, third‑party vendors, and project teams to ensure facility concerns are addressed promptly and professionally. This role includes limited travel, typically once per quarter, to support site visits and facilities evaluations within the assigned portfolio. Though rare, facility emergencies may occur after hours and require immediate response. The National Facilities Portfolio Coordinator also supports internal partners in developing annual capital and expense plans related to owned real estate. This includes forecasting property management needs; identifying opportunities for cost savings and service improvements; and providing strategic insights and benchmark data to support informed real estate decision‑making. You will... Serve as the primary facilities contact for assigned branch locations, supporting day‑to‑day facility needs Coordinate repairs, maintenance services, and inspections using approved vendors Support branch facility condition assessments and communicate findings and recommendations to leadership Monitor facility issues through resolution, providing updates to internal stakeholders and branch partners Assist with preventive maintenance coordination and compliance with lease requirements Support vendor performance monitoring and elevate service or quality concerns as needed Partner with internal teams, including Real Estate, Construction, Security, Risk Management, and Finance, as required Maintain accurate documentation related to facility issues, work orders, and site activity Assist with special projects and other duties as assigned Expected travel is up to 10-20% based on business needs The Benefits Challenging position with a financially stable and reputable company Comprehensive benefits package including medical, dental, vision, maternity & life insurance 401(k) plan with company match, employee stock purchase plan Discounts, tuition reimbursement, and dependent scholarship awards Paid Time Off Work Environment: This is an in‑person position at our Atlanta‑Buckhead main campus @ 2170 Piedmont Rd NE, Atlanta, GA 30324, US. The candidate is expected to be in the office four (4) days per week, with the option to work from home on Fridays once fully onboarded (You will need to be in‑person five (5) days a week during onboarding) Why Rollins? Rollins, Inc. is a global consumer and commercial service company that provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management industry is $20B and growing and provides services and protection against termite damage, rodents, and insects to more than 2M customers in the US alone. Rollins is headquartered in Atlanta, GA, and has over 800 locations worldwide, 20,000 teammates, and reaches over $3B Revenues annually. The core business is operated through our wholly owned subsidiaries, the largest of which include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Fox Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating, and TruTech Wildlife. The mission of Rollins is to empower our brands to focus on best serving their teammates and customers. Learn more about Rollins careers as well as our diversity, equity, and inclusion efforts on our careers page: Qualifications The Experience You Will Bring (Minimum Requirements): BA/BS in Real Estate, Business Administration, or a related field; relevant experience may be considered in lieu of a degree. CPM, RPA, CFM, or FMA designations are a plus Experience supporting commercial facilities, maintenance, construction, or field operations in a multi‑site environment Minimum of 3-5 years in commercial real estate management with experience in property management, facilities management, building operations, or related fields Experience with coordinating repairs, maintenance services, and third‑party vendors Familiarity with commercial buildings, specifically office and warehouse environments, and basic building systems Experience delivering and holding vendors accountable to high service standards, regardless of facility type or product supported Demonstrated success supporting teams across multiple geographic areas Other Qualifications: Working knowledge of commercial facilities operations, property management, maintenance practices, and vendor coordination Working knowledge of key commercial lease and legal terms, including the ability to understand their application and landlord versus tenant obligations Strong customer‑service mindset with excellent written, verbal, and presentation skills, and the ability to communicate clearly and effectively with diverse audiences Financial acumen, including the ability to review vendor estimates and invoices and track and manage facility‑related expenditures Strong problem‑solving and analytical skills, sound judgment, and the initiative to work independently with minimal supervision Ability to build and maintain strong internal and external relationships through effective communication and collaboration Strong organizational and time‑management skills, with the ability to manage multiple facility issues simultaneously, prioritize effectively, and meet deadlines Proficiency in Microsoft Office applications and work order or project tracking systems (e.g., Monday.com or similar platforms) Ability to work independently while maintaining alignment with corporate standards, policies, and procedures Professional demeanor with the ability to interact effectively across all levels of the organization Willingness and ability to travel on a limited, planned basis, typically once per quarter, to support site visits and facility evaluations within the assigned portfolio Proactive and adaptable, with the ability to recognize opportunities, respond to changing conditions, and adjust direction as needed Experience working with and holding vendor partners accountable, including landlords, contractors, brokers, and consultants Physical Demands / Working Environment We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations This is an onsite position (4 to 5 days/week) at our Atlanta‑Buckhead main campus @ 2170 Piedmont Rd NE, Atlanta, GA 30324, US Are you ready to take your CAREER to the next level? Apply in minutes with a resume – even from your mobile device! Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #J-18808-Ljbffr Rollins Inc.