Software Support Engineer

Lowband Software Support Engineer (Onsite) Date Posted: 2026-08-16 Country: United States of America Location: US-MD-FORT MEADE-9800-CUST ~ 9800 Savage Rd ~ SAVAGE (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: TS/SCI Security Clearance Status: Active and existing security clearance required on day 1 Raytheon Company Managed by Collins Aerospace At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. Collins Aerospace, an RTX business, is seeking an onsite Lowband Journeyman Mid to join our team at Fort Meade, MD in support of the US Air Force Distributed Common Ground System (DCGS) Signals Intelligence Field Support (DSFS). US AF DCGS DSFS collects, processes, and analyses intelligence information from airborne, ground, and other systems. What You Will Do Manages multiple airborne sensors’ processes simultaneously to operate and interface with multiple airborne sensors, sites, networks, and systems Provides updates to sensor resources management processes Provides management and ground support of multiple airborne SIGINT sensors and networks Provides sensor troubleshooting support and recommends updates to CICS, GCP (CETS,MSCS, RIM, SEAM, and SDE) SW and networks Provides technical and engineering sensors and networks support Responds to Incident tickets Monitors the network connections between the SIGINT sensors and ground equipment Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT systems and networks associated with ground components Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT sensors associated with End-to-End Sensor paths Provides SIGINT process and network improvements/recommendations Manages data encryption changes and implementation Supports post upgrade SW/HW efforts in accordance with (IAW) tech data, Tactics, Techniques and Procedures (TTPs), and Operating Instructions (OIs). Provides OJT to AFP and identifies SIGINT and networks sustainment support improvements that reduce logistics footprint. Ensures SIGINT and networks system readiness, system/mission configuration relative to the sensor or communication link Performs SIGINT and networks pre-mission tasks (system reboots, ground rings, etc.) Completes SIGINT and networks data input for mission template Provides real-time SIGINT and networks assistance to pilot, maintainers, operators and users Documents issues with SIGINT End-to-End process/systems Monitors SIGINT sensor and networks; takes appropriate action to restore sensor and networks capabilities using Government provided tools to perform process resets, power cycles, etc.) Monitors all SIGINT related networks paths; takes appropriate action to restore communication Monitors all SIGINT related DCGS systems; takes appropriate action to restore systems/processes Evaluates SIGINT sensor/ground and networks anomalies such as maintenance actions and Incident tickets Submits SIGINT and networks Incident tickets and performs SW maintenance actions as requiredCompletes SIGINT End-to-End mission debriefs and ensures appropriate maintenance personnel are aware of issues Qualifications You Must Have Active and transferable U.S. government issued TS/SCI security clearance is required prior to start date. Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+ CE, CCNA Security, CySA+, CAP, etc.) 7 years prior relevant DCGS experience ≥2 yrs of COMINT experience ≥7 years of Information System Security Management experience. Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience. Additional required experience (one of the following) ≥1 yr of AF DCGS experience ≥1 yr of AF RF Qualifications We Prefer Current DoD 8570.1 IASAE Level I certification (e.g., CASP+ CE, CISSP, etc.). What We Offer Medical, dental, and vision insurance. Three weeks of vacation for newly hired employees. Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. Tuition reimbursement program. Student Loan Repayment Program. Life insurance and disability coverage. Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. Birth, adoption, parental leave benefits. Ovia Health, fertility, and family planning. Adoption Assistance. Autism Benefit. Employee Assistance Plan, including up to 10 free counseling sessions. Healthy You Incentives, wellness rewards program. Doctor on Demand, virtual doctor visits. Bright Horizons, child, and elder care services. Teladoc Medical Experts, second opinion program. And more! Eligible for relocation assistance Tu salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Employee Referral Eligible As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. #J-18808-Ljbffr