Outreach Coordinator

Outreach Coordinator

Reports: Park Avenue Program Director

Program: Park Avenue - 113 East 123rd St. New York, NY 10035

Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.

Major Functions:

The Outreach Coordinator is responsible for the supervision and delivery of mental health, substance abuse counseling, intervention services, education services, and case management services. The Coordinator is an integral part of the clinical team. He/she is directly supervised by the Sr. Director. The Outreach Coordinator is in order to conduct groups at various outside programs. Provide supervision, training and orientation for all Peer Specialists.

Specific Duties & Responsibilities:

1. Organizing various outreach groups and marketing outreach services.
2. Act as an integral member of the Outreach Team.
3. Must document individual progress notes on a weekly basis, maintain all group notes and charts according to the DOHMH regulations.
4. Responsible for screening and recruiting clients within the NYS Psychiatric Hospitals, Office of Mental Health License Programs/Housing, Shelters, Treatment programs and NYC hospitals
5. Maintain all files in appropriate, designated locations in the Outreach office to ensure confidentiality is maintained.
6. When client contact is off-site all client notes must be secured outside the Program's office, it is important to ensure confidentiality is respected both verbally and in written form.
7. All group notes must be brought into the office and securely stored at the end of each day.
8. Conducted regularly scheduled groups with clients at various sites in a timely manner.
9. Conduct a minimal of one Community Outreach event or activity to promote program services.
10. Outreach will be conducted throughout the five boroughs including responding to request from other community-based providers, health fairs, college campuses and onsite community presentations.
11. Properly document and file case notes and other reports in accordance with program protocols.
12. Collect data and report on client satisfaction regarding groups.
13. Attend meetings and training functions Safeguard confidential information.
14. Prepare monthly reports for the Sr. Director.
15. Prepare monthly Levels of Service (LOS) Report through DOMHH website.
16. Ensure supervision for staff as per Odyssey House internal policies. Prepare written six-month and annual performance evaluations on staff under his/her supervision.
17. Comply with all DOMHH regulations and participate in the certification process.
18. Maintain good relations with and act as liaison to the state monitoring agency.

Requirements: Education/Training and Experience Knowledge, Skills and Abilities

• Diploma/GED required or Bachelor's Degree and 3 years outreach experience in a clinical, mental health, housing or chemical dependency preferred.
• A commitment to recovery, choice, empowerment, and the ability to help people with serious mental illness and/or co-occurring disorders to find meaningful lives in the community.
• Ability to establish a trusting relationship with peers, including excellent interpersonal skills.
• Detail oriented with good writing and organizational abilities.
• Ability to network within the community and work with diverse populations.
• Proficiency in Microsoft Word and Excel.

In addition to competitive salaries, Odyssey House offers:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Pet Insurance
• Legal Assistance
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.