Patient Services Representative

Infectious Disease Associates & Travel Medicine

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.

Infectious Disease Associates & Travel Medicine physicians provide Infectious Disease services for inpatients at four local hospitals. Follow-up care is seamlessly transitioned to the outpatient setting in our Merrimack office after the hospital stay. The office also offers Infectious Disease outpatient consultation to assist in managing a variety of infectious diseases, from common infections to more complicated disease states.

Our providers are dedicated to protecting patients who enjoy international travel, and who may be exposed to diseases that are rare in the United States. Our specialty physicians and advanced practice providers will provide health information specific to the destinations you will visit, along with any appropriate vaccinations.

Job Description

Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.

Responsibilities

• Greet patients.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter and track referrals.
• Scan and index documentation.

Qualifications

• High School diploma or equivalent required.
• A minimum of one year of experience in a customer service position preferred.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.

Why Youll Love Us

• Flexible day shift hours, no weekends!
• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• Education & Paid training courses for continued career progression

& more!