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Global KYC Transformation Lead - Process Reengineering

Jobleads-US

Citi seeks a Director of Global KYC Process Reengineering & Simplification to lead a once-in-a-generation transformation of Know Your Customer operations on a global scale from Tampa. You will dismantle overengineered workflows, design standardized operating procedures, and partner with Technology, Product, and Compliance to deploy automation, including RPA, enabling a data-driven operating model.

You will drive change management across regions, establish KPIs for process quality and cycle time,

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Vacancy posted 2 days ago
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