Call Center Operations Lead — SLA & Team Growth
Global Agility Solutions
Global Agility Solutions in Louisville, KY, seeks an Call Center Operations Manager to oversee the ORB program, drive performance, and ensure SLA adherence across multiple teams. You will lead teams, optimize staffing, and align operations with client expectations. The role requires strategic leadership, strong communication, and a proven track record in call center operations to deliver exceptional service and efficiency. #J-18808-Ljbffr Global Agility Solutions
Vacancy posted 8 hours ago
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Global Agility Solutions
Louisville, KY2 days ago $144k - $241k
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$88.6k - $163.1k
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