Development Assistant, Alumni Engagement & Development

Harvard Business School Development Office PositionBy working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business.Job Summary:Working in the HBS Development Office, this position is responsible for performing a variety of complex administrative and project activities related to Development. This individual works on an interdependent team of support staff (Development Administration) within the larger Development group including Principal Gifts, Gift Opportunities, and Reunion Leadership Giving. They report to the Director of Development Administration with additional reporting lines to 3-4 frontline fundraisers whom they support in all aspects of their day to day work.Job-Specific Responsibilities:Preparing officers for travel which may include: hotel and flight arrangements; preparing itineraries; compiling research; and preparing materials for alumni.Supports trip follow up by preparing expense reports, sending follow up materials to alumni, and entering contact reports.Supports frontline officers with list management, giving reports, and maintaining prospect updates in Advance database.Researches gift and academic areas to help address donor questions. May assist in preparing gift proposals and ensuring gift/pledge information is entered into Advance database.Oversees planning of some high-level events, including: preparing invitation lists, sending invites, managing RSVPs, writing event bios, working with event sites, and coordinating event follow up.Some data entry required.Drafts, edits, and proofreads correspondence, answers phones, reserves meeting space, maintains calendars, and orders office supplies.Works regularly with a variety of different reporting databases and software programs.Other administrative/professional responsibilities as needed.Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.This role is responsible for other duties as assigned.Qualifications:Basic Qualifications:High School Diploma, GED, or equivalent is required.3+ years of experience in administrative support role(s) and/or related experience is required.Education beyond high school may count toward experience.Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must.Additional Qualifications and Skills:Anticipates and resolves problems to effectively fulfill these responsibilities.Excellent verbal and written communication skillsProven customer service, interpersonal and organizational skillsHigh level of attention to detail, ability to work independently, and work effectively with interruptions to meet tight deadlines and respond quicklyAbility to interact appropriately across all organizational levels and with alumni and donorsAbility to manage confidential information appropriately with a high level of sensitivity and discretionAbility to learn new software and databasesThe ideal candidate will act as a leader amongst the greater Development Administration Team, set a positive example for staff across the team, demonstrate an inclination towards peer mentorship, and an impulse to improve processesThis individual has a desire to work as part of a team with an all-hands-on deck approach and maintains a "no job is too big or small" philosophy.Familiarity with Advance Web or other Customer Relationship Management programs/reporting tools and a working knowledge of complex excel functions is a plusExperience providing complex administrative support is a plus.Working Conditions:Occasional overtime may be required, in addition to the ability to work one weekend per year (May/June) for Alumni ReunionsAdditional Information:Standard Hours/Schedule: 40 hours per week, overtime eligible positionVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: IdentityOther Information: This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.A cover letter is required to be considered for this opportunity.Salary Grade and Ranges:This position is salary grade level 053. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.Benefits:Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:Generous paid time off including parental leaveMedical, dental, and vision health insurance coverage starting on day oneRetirement plans with university contributionsWellbeing and mental health resourcesSupport for families and caregiversProfessional development opportunities including tuition assistance and reimbursementCommuter benefits, discounts and campus perksLearn more about these and additional benefits on our Benefits & Wellbeing Page.EEO/Non-Discrimination Commitment Statement:Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.