Lead Technician

Lead Technician – Water & Fire RestorationConrad’s Water & Fire – Johnson City, TNJob TypeFull-timePay$20–$25 per hourOvertime and advancement opportunities availableAbout UsConrad’s Water & Fire is building a high-performance restoration operation in the Tri-Cities market. We are seeking experienced, driven field leaders who can take ownership of projects, lead crews, and deliver excellent customer experiences during emergencies.Position OverviewThe Lead Technician is responsible for leading mitigation crews onsite, managing documentation quality, communicating with customers, and helping maximize job scope and operational execution.This role is ideal for someone ready to step into leadership and grow toward Project Management or Operations leadership.ResponsibilitiesLead water, fire, and mold mitigation projectsManage technicians onsiteComplete initial job walkthroughs and setupDocument moisture readings, photos, and daily progressEnsure proper equipment placement and drying strategyMaintain documentation quality and job profitability standardsCommunicate professionally with customers and managementRespond to emergency after-hours calls as part of rotationQualificationsRestoration or mitigation experience requiredLeadership experience preferredStrong communication and organizational skillsAbility to work independently and make field decisionsValid driver’s license requiredIICRC certifications preferredPreferred SkillsWater mitigation experienceDrying equipment knowledgeXactimate or restoration documentation familiarityCustomer service and conflict resolution skillsWhat We OfferClear advancement path into Project ManagementHigh-growth company environmentPaid training and certificationsOvertime opportunitiesPerformance-driven culture with leadership developmentScheduleMonday–FridayOn-call rotation requiredEmergency response work after-hours as neededWhy Conrad’s?We believe the restoration industry needs stronger operators, better leadership, and better customer experiences. We are building a team of professionals who take pride in execution and want to grow with the company.E04JI802ss8h40975wa #J-18808-Ljbffr