Customer Service Representative

Customer Service Representative

We are seeking to hire a knowledgeable and dedicated Customer Service Representative to educate and engage consumers on clients' products and grow our client target audience. The Customer Service Representative should value integrity, enjoy working in teams of people, and have a desire for professional development. Primary roles are answering customer questions, setting up accounts, and generating sales transactions.

Responsibilities of the Customer Service Representative:

• Communicate effectively with clientele to maintain customer satisfaction and loyalty.
• Pursue existing and potential customers face to face to close sales.
• Establish and devise strategies to meet personal goals consistent with clients' standards of productivity.
• Maintain knowledge of current promotions, exchange guidelines, payment policies.
• Deescalate customer concerns while by providing options that satisfied both customer and business
• Create a memorable customer service experience to ensure client retention.

Desired Skills of the Customer Service Representative:

• Committed to supporting others and developing collaborative relationships
• Team player consistently works efficiently and provides support to all in-store departments
• Creative and effective problem-solving skills.
• Able to handle multiple tasks through delegation and prioritization.
• Experience simplifying product details to increase customer understanding.
• Comfortable with utilizing delegation and leadership skills
• Highly adaptable in a fast-paced environment.

Perks We Offer:

• Flexible schedules
• Advancement opportunities
• Bonuses, incentives, and competitive compensation.
• Comprehensive training