Field Service Technician

Field Service TechnicianAt CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Company vehicle & gas card will be provided. Our client is currently seeking a qualified Field Service Technician to support their team in Wytheville, VA, and surrounding areas. This role requires a self-starter with strong customer service skills and the ability to communicate effectively while delivering high-quality technical support. The ideal candidate is professional, reliable, and able to manage tasks independently while maintaining accurate documentation and delivering timely resolutions.Duties and Responsibilities:Travel within a 25 to 100+ mile radius daily along a designated routeResolve assigned ServiceNow ticketsSupport IT and data-related issues, performing triage, troubleshooting, and implementing solutionsTroubleshoot hardware and software across various operating systems (Windows OS, macOS, Linux/Unix)Install, diagnose, and repair POS systems, PCs, printers, thin clients, servers, and network switchesUnderstand AC/DC and backup power conceptsWork at heights of 20 to 25 ft when required (lift equipment training provided)Perform copper and fiber cabling, including terminating connectorsDocument all work performed, close tickets daily, and provide detailed notes and updatesMaintain excellent time management and complete tasks ahead of schedule when possibleLift and move equipment up to 25 lbs. as neededWage Range: The rate for this position is between $18.75 - $25.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. AI Usage: Please note, artificial intelligence (AI) may be used to screen and/or assess applicants for this position but will not be used to substantially replace human decision making regarding this position.